Mark Lambert Email & Phone Number

Flex

• Reporting to the Advisory Segment & Group COO. Accountable for: Group-wide Programme to deliver efficiency (cost) and effectiveness (revenue) savings through optimised Insurance Broking processes, automation, digital.
• Joint Venture creation
• Legal MSA support
• Operational setup (corporate systems & platforms, e.g. payroll)
• Service opportunity propositions (Business Case; Business & Technology Architecture)
• IBA Client Money Process and Platform evaluation

London, United Kingdom

• Infrastructure Lead (Advisory) Oct 2018 – Dec 2019Accountable for: design authority, run & change delivery; People & Delivery Leadership of Divisional Infrastructure Architects & Delivery Teams; Strategic outsource.
• £200m GWP transfer to target insurer
• Operational (People… Show more Infrastructure Lead (Advisory) Oct 2018 – Dec 2019Accountable for: design authority, run & change delivery; People & Delivery Leadership of Divisional Infrastructure Architects & Delivery.
• Operational (People, Property, Process, Technology & Data) migration/integration
• Programme Management
• Relationship Management

London, United Kingdom

London, United Kingdom

Accountable for: Delivery of the London Market annual change Book of Work (BoW); Delivery of Insurance Sector (XIS) internal business change; Refresh of the Insurance IT Platforms; Programme Management, Project Management & Business Analysis capability, deployment & professional practices; member of the XIS CIO Senior Management Team Dimensions: Reporting.

London, United Kingdom

Accountable for: Delivery of, and migration, towards an agreed TOM & strategy for the Insurance and Group Technology and Change (ITC & GTC) functions. Operational & resource planning & reporting for ITC & GTC; Financial (P&L, CAPEX, margin & cost base) planning and reporting; creating & embedding a KPI framework, governance frameworks, quality management.

Norwich, United Kingdom

Accountable for: Business Partner for Corporate & Speciality Risks (CSR) managing all aspects of Change & IT service Management supporting future business plans. Development & delivery of the policy & claims processing for the first product on the strategic Commercial IT Platform, Guidewire. Dimensions: Member of the UKGI Change Delivery & CSR SLTs.

Norwich, United Kingdom

Accountable for: UK Service Improvement & UKGI Personal Lines. Defining, mobilising & delivery of a £6.5m Service Improvement Programme. Defining, mobilising & delivery of the Personal Lines Change BoW. All initiatives aligned to strategy & consistent with business plans. Prioritisation & scheduling to defined outcomes & fixed IT Releases. Dimensions.

Norwich, United Kingdom

Accountabilities: “Operations 2010 Strategic Transformation Programme”. Delivery of all Technology workstream initiatives to delivery £17m annualised fte savings for UKGI. Dimensions: £100m UKGI Transformation Programme to change the UKGI business to be customer centric. £20m budget under management delivering £17m annualised fte savings. Programme.

Norwich, United Kingdom

Accountabilities: Specialist consultant deployed through the UKGI Exec (2001 – 2007); UK Shared Service (HR, Finance, Property & Facilities) and GI Finance. Defining, mobilising & delivery of the annual change BoWResults: - £5m “Mass Customisation” initiative shaped & scoped for GI Exec enabling the 2008 Programme to align to a common, agreed & understood.

Norwich, United Kingdom

Computer Operator; Programmer/Senior Programmer; Senior Systems Analyst; IT Project Manager; Business Solution Managing Consultant Results: - Authored the de-facto change delivery methodology for general insurance initiatives using Rapid Application Development (RAD) techniques. Endorsed by the NCC and a fore-runner to DSDM - Delivered solutions up to 8.