With extensive experience planning, building and managing operations, I establish policies and procedures that streamline and improve productivity, programs and processes while reducing costs. Combining excellent problem-solving and people management skills, I improve and enhance the customer experience. - Authoring and executing strategic plans to maximize revenue - Implementing efficiencies for a leaner organization - Analyzing customer needs and developing customized solutions - Managing complex operations over multiple sites - Coaching winning teams to improve serviceCost Control / Budgets / Multi-site / Customer Service / Compliance / Contract Management Policies & Procedures / Continuous Process Improvement / Inventory Management / Project Management
Listed skills include Customer Service, Strategic Planning, Retail, Management, and 35 others.