Always wanting to work in the Department of Defense I joined K(x) solutions in August of 2019 as a Senior Systems Engineer. My first contract was working with the Joint Artificial Intelligence Center (JAIC) we developed a secure, AI, DevSecOps platform using AWS GovCloud, & docker containers to support rapid AI prototyping.• AWS Infrastructure implementation and administration • Windows infrastructure implementation and administration• Automated Windows Secure Host Baseline deployment into AWS EC2• Implemented DISA approved STIG’s onto AWS EC2 instances• Security Content Automation Protocol validation (NIST SP 800-70)• Active Directory design and implementation• Worked on Jack Pines HMC deployment platform to accelerate infrastructure rollout.

eBenefits Network (eBN) is the nation’s leading independent provider of automated carrier connections (a.k.a. EDI file feeds). Dedicated to streamlining the employee benefits enrollment process between an employer and its insurance carriers. With connections in place since 2005, and a growing network of over 300 carriers nationwide with which we’ve integrated, eBN has the expertise to support an employer’s full suite of plan types. I joined eBenefits Network in January 2018 as the company’s first Security Officer. There were customer and regulatory requirements to be SOC2 and HIPAA compliant. My role as Security Officer was to design and implement an Information Security Framework and ensure all policies and procedures are followed. During 2018 I steered the company to both SOC2 type 1 and SOC2 type 2 compliance. The additional role I hold within the organization is Director of Technical Operations, this is a more hands on technical role working on various technologies, platforms with an IT Team.• Lead eBN to achieve and maintain SOC 2 compliance.• Overseeing and Managing technical and security Operations. • Accountable for developing, maintaining and enforcing all Information Security policies and procedures.• Security Awareness training • AWS Infrastructure implementation and administration • Windows infrastructure implementation and administration• Security Vulnerability scanning and mitigation • Security Auditing • Risk Management • Technical support

I started at Voxiva as the Internal Techincal Services “ITS” Manager, my key role was to implement , maintain and administer the corporate infrastructure and production environments. In 2016 I was promoted to Director of Technical Operations taking up the lead of the NOC team and all system administrators. Healthcare Industry demands required that Voxiva attain HITRUST certification in 2016, one of my key accomplishments at Voxiva / Wellpass was to ensure the Information Security Program was implemented and successfully steer the company to HITRUST certification for both 2016 and 2017.• Achieved and maintained HITRUST Compliance within Voxiva / Wellpass.• Lead the company through and then maintain both HITRUST certification and HIPAA compliance.• Overseeing and Managing NOC "Network Operations Centre" team. • Accountable for maintaining and enforcing all Information Security policies and procedures.• Manage all issues involved with administering and maintaining corporate infrastructure, including hardware, network connectivity, Internet access, email, security certifications.• Design, build and upgrade all Voxiva environments including Internal, Development, QA, Staging and Production, supporting both virtual and physical environments in line with the needs and finances of the business.• Manage the procurement and delivery of all software, hardware, Infrastructure and any other IT or Communications services• First-line Management of IT infrastructure and systems• Set up and manage best practice helpdesk and associated support services e.g. telephony, ticketing application, reporting• Manage full lifecycle of all trouble reports to resolution• Manage desktop support operations including maintaining build hardening procedures for hardware and software deployment • Develop policies and procedures to support all IT Support operations• Work with Network Operations to support network and hardware components of customer production environments

• Manage and maintain HIRTUST Compliance within Voxiva• Overseeing and Managing NOC "Network Operations Center" Team • Manage all issues involved with administering and maintaining corporate infrastructure, including hardware, network connectivity, Internet access, email, security certifications.• Design, build and upgrade all Voxiva environments including Internal, Development, QA, Staging and Production, supporting both virtual and physical environments in line with the needs and finances of the business.•Manage the procurement and delivery of all software, hardware, Infrastructure and any other IT or Communications services•First-line Management of IT infrastructure and systems•Set up and manage best practice helpdesk and associated support services e.g. telephony, ticketing application, reporting•Manage full lifecycle of all trouble reports to resolution•Manage desktop support operations including maintaining build hardening procedures for hardware and software deployment •Develop policies and procedures to support all IT Support operations•Work with Network Operations to support network and hardware components of customer production environments•Lead the company through and then maintain both ISO 27002 and HIPAA compliance•Own responsibility for maintaining all Information Security policies ensuring they are valid and strictly adhered to at all times

•Overseeing Quality Control deployment phase to ensure accurate and detailed processes are noted and followed with appropriate production sign off from the production owners (CIO and/or Computer and Information Systems Manager);•Ensuring all Production systems are functioning correctly;•Ensuring system security and system best practices are followed to meet ISO / SSAE16 and HIPAA requirements; •Ensuring Disaster Recovery and Business Continuity requirements are met this includes and that all critical business and system processes are identified and replicated at the Disaster Recovery site;•Overseeing and directing professional staff regarding hardware and operating software systems deployment, implementation and function;•Implementing the deployment of production and UAT “user acceptance” environments on the Stratus / ISeries / and Front End systems;•Planning and documenting the roll-out and roll-back policies of software on all Production and UAT environments, including but not limited to security patches, hotfixes, upgrades, and new releases;•Reviewing computer generated reports on accuracy and planning and implementing quality assurance procedures, policies goals and objectives in order to ensure compliance with ever changing U.S. government regulations;•Managing professional staff and overseeing repair functional process diagrams to ensure IT system deployment instructions are mapped to system processes;•Compiling for approval annual budgeting requests for OPEX and CAPEX expenditures within the IT Environments coordinating correct version control between all Development, Quality Control and Production environments;•Giving strategic guidance in Capex and Opex expenditure to all levels of XeoHealth staff including senior management; and•roviding guidance on Standard Operating Procedures on specific systems and functional processes and procedures

• Managing the IT Production Environment and staff• Managing the IT Operations staff and their responsibilities• Managing Desktop Support Department and their SLA’s• Managing System processes.• System Design and planning • System Implementation and system process deployment• Server support / Assist in 2nd Level Technical issues • Stratus Security and Stratus Administration • Stratus system process deployments• Disaster Recovery Management of DRP Site

Position: Sales Systems Engineer• Technical Presentations on Stratus Products• Technical analysis on customer system requirements • Assist Stratus Engineers on technical issues when required• Customer and partner training on Fault Tolerant Server hardware and softwareSystems Administrator: Technical Customer Engineer • Hardware and software support for customer sites• Looking after VOS and Windows 2000 customers on Stratus Hardware• Installation of Stratus hardware and software configuration • Stratus Service Network Administrator• 24x7 Technical Standby