I'm an experienced professional of 16 years in areas relating to digital innovation, process engineering and project management. Much of my career practice has been focused on design thinking, strategy, innovation and Lean Six Sigma practices in the financial services industry.In more recent times, I've ventured into technology, having co-founded a technology-driven startup and setting up technical capabilities from scratch, self-teaching myself all the way. It has been a journey, and would be happy to network or collaborate with professionals from any industry to exchange knowledge, experience and ideas.
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Co-FounderAifin Jan 2022 - PresentMelbourne, Victoria, AustraliaBuilding the next generation financial data management platform. Currently establishing technology capabilities and scalable engineering practices. Keen collaborators in aspects of product design, technology and systems development are welcome, let's chat if you're one of them! -
Assistant Vice President, Digital Innovation & StrategyRhb Banking Group Jul 2017 - Dec 2021Kuala Lumpur, MalaysiaLed cross-functional teams to design and deliver multiple customer journeys for SME and retail banking. Key contributions include leading the development of a digital attacker model strategy for the bank in Indochina through on-the-ground user and market research, which transitioned into the role of overseeing the setup and operationalisation of a digital bank there. -
Manager, Customer Experience, Analytics & Process ImprovementHong Leong Bank Berhad Nov 2015 - May 2017Kuala Lumpur, MalaysiaLed the digitisation of retail banking product offerings namely auto-loan and mortgage, where key contributions encompassed workflow design, prototyping, business case planning and establishing collaborative partnerships with startups. Other significant contributions include driving loan application turn-around time improvements through kaizen activities and resource planning optimisation. -
Senior Process SpecialistUnited Overseas Bank (Malaysia) Bhd Apr 2013 - Oct 2015Kuala Lumpur, MalaysiaLed cross-functional stakeholders to drive process improvement initiatives to improve cost, quality and service while minimizing operational risks, including the implemention of a regional project to streamline and align the bank's systems and processes with UOB Group's strategic initiatives.
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Senior Process EngineerWestern Digital Jan 2008 - Aug 2012Selangor, MalaysiaManaged a department of engineers and technical staff, led and drove cross-functional teams to deliver best-in-class KPIs relating to productivity, yield and quality under the hard disk manufacturing operation. Was a member of a pioneering team to perform the technology transfer and setup of Head Gimbal Assembly hard disk component manufacturing operations in Malaysia, and managed the processes that saw a volume ramp up of 750% within 4 quarters. -
Industrial EngineerContinental Nov 2006 - Dec 2007Selangor, MalaysiaManaged factory improvement projects and led division transformation projects using lean manufacturing methodologies.
Mark Lee Skills
Mark Lee Education Details
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Cloud Computing -
Artificial Intelligence And Machine Learning
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Innovation And Design Thinking -
Mechanical Engineering -
Gce A Level -
Smk Subang JayaSpm
Frequently Asked Questions about Mark Lee
What company does Mark Lee work for?
Mark Lee works for Aifin
What is Mark Lee's role at the current company?
Mark Lee's current role is Co-Founder at AiFin.
What schools did Mark Lee attend?
Mark Lee attended The University Of Texas At Austin, The University Of Texas At Austin, Emeritus Institute Of Management, The University Of Sheffield, Taylor's College, Smk Subang Jaya.
What skills is Mark Lee known for?
Mark Lee has skills like Operations Management, Project Management, Process Management, Re Engineering Operations And Process Improvement, Cost Reduction Management, Performance Benchmarking, Continuous Improvement, Data Analysis, Process Analysis, Process Control, Six Sigma, 8d Problem Solving.
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