To ensure all staff remain motivated, sufficiently trained and focused to achieve the business plan.Responsible for a total group headcount of sixty four full time employee’s.To have a good working knowledge of Honda’s learning and development opportunities.To mentor and coach the departmental management team in all aspects of associate development.To agree and review key performance indicators for all departments and individuals.To introduce and operate a staff performance… Show more To ensure all staff remain motivated, sufficiently trained and focused to achieve the business plan.Responsible for a total group headcount of sixty four full time employee’s.To have a good working knowledge of Honda’s learning and development opportunities.To mentor and coach the departmental management team in all aspects of associate development.To agree and review key performance indicators for all departments and individuals.To introduce and operate a staff performance appraisal process whilst monitoring staff satisfaction.To establish and review staff salaries and incentive schemes ensuring they are market competitive and in line with overall business objectives.To establish and agree a clearly defined recruitment process.To succession plan for key roles within the organisation.Maintain positive and regular communication with all dealership, departments and the Manufacturer.To carry out regular departmental reviews and management meetings.To ensure the maximum efficiency and profitability of the Dealership, whilst providing excellent customer satisfaction.To agree or set business objectives with all departmental managers.To ensure all relevant markets, accounts and composite reports are updated, reviewed and actioned with the management team on a regular basis.To monitor and control the dealerships: Profit and loss, Vehicle and labour sales and stock control.To provide accurate business forecasting that allows for a changing market.To create business plans for the dealership and to communicate these effectively.To plan and review local sales, marketing, advertising and promotional activities to ensure they are effective, measurable and provide a return on investment.To understand and use the Honda’s CSI programme.To monitor customer satisfaction feedback to continually improve performance.To ensure that all quality control processes and procedures are managed and reviewed. Show less