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An executive change manager, business and technology leader with significant private and public sector experience at senior levels in undertaking strategic reviews, leading complex analysis and policy assessment and implementing large scale positive transformation. Currently Chief Executive at the Department for Enterprise, Isle of Man Government’s principle point for industry liaison, business support, FDI and economic innovation. Appointed in 2017 to lead a review culminating in a refocus, relaunch and move to executive Agency model to develop clear programmes in place across the wide range of sectors underpinning our economy. Have led on a wide range of economic strategies that have been approved by Tynwald, our Parliament.Initially appointed to Government in December 2012 as Director for central ICT services and technology delivery and led wide scale review delivering an expanded shared service model in 2014 to encompass support, delivery and enablement of all areas from education to healthcare, from social care to public transport, from emergency services to treasury - including all internal administration and online systems, culminating in 2015 with the creation of Government's Digital Strategy.Prior to Government enjoyed a range of senior industry experience including over 20 years at RBS Group including positions as Head of Technology for RBS International, Head of Operational Strategy for RBS Wealth Management Division in London as well as Managing Director, Isle of Man Bank. Has a strong and demonstrable track record for exemplary business transformation and large-scale technology delivery across a wide range of complex business environments and multiple jurisdictions.
Isle Of Man Department For Enterprise
View- Website:
- iomdfenterprise.im
- Employees:
- 72
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Chief ExecutiveIsle Of Man Department For Enterprise Jan 2017 - PresentDouglas, Isle Of ManPrivileged to be asked to lead the Department on an interim basis undertaking a wide ranging strategic review culminating in a confirmed appointment in March 2018.A diverse and hugely important team whose mission is ‘to create an environment , through innovation and collaboration, where the economy thrives’. Established four executive agencies - operating as public private partnerships focused on Finance, Digital, Business and Visit supporting the four main economic pillars with responsibility for promotion, product development and policy input. Additionally created a central strategy and policy function with responsibility for enterprise support, inward investment and skills and central policy and legislation. Complemented by three main Registries - Ship, Aircraft and Central Registries and the Motorsport team whose responsibility includes the world famous TT Races.Priorities include :- working with the Minister / Members and the four executive agencies on a day to day basis in conjunction with industry to support the Islands many sectors and deliver long term sustainable economic growth at a national level.- working with the Minister and the new Administration as the Programme for Government is developed, ultimately supporting our vision for "Our Island - a special place to live and work".- working with staff, industry and politicians to initially review, then deliver a new modern Department fit for the future against a changing landscape based on a core strategic policy function and executive agency model ensuring we deliver constant programmes to respond to and harness economic opportunity.Privileged to have such a wide ranging and great team doing significant things each day - serving the public of the Isle of Man!Looking forward to the journey ahead......
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Executive Director - Government Technology ServicesIsle Of Man Department Of Economic Development Nov 2012 - Mar 2018Isle Of ManSenior Director within Isle of Man Government responsibility for leading the central technology shared service which runs the technology estate and systems, delivers a wide range of technology programmes, infrastructure and architecture and is responsible for challenging and defining the vision for using technology to enable strategic outcomes.Led the creation of Government's Digital Strategy and responsible for driving the forward digital transformation working across the whole of Government. Customer departments include Education & Children, Treasury, Home Affairs, Health & Social Care, Environment Food & Agriculture, Economic Development and the Cabinet Office and programmes and responsibilities sit across all these areas as well as externally facing to citizens and businesses through the online services provided.The division's purpose is to maximise use of ICT as a key tool for Government in improving and transforming public service delivery to give improved customer outcomes, enabling greater productivity within the public service as well as informed decision making and policy definition based on activity and evidence.- Thinking Digitally - Working Together - Learning Intelligently
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ConsultantFreelance - Including Isle Of Man Bankers Association Sep 2012 - Jan 2013Isle Of ManWorked for a variety of financial services firms including an appointment as a consultant to help the Association's members on the Island better understand the potential implications of the banking reforms that would occur as part of the UK's Independent Commission on Banking Report.
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Deputy Chief Executive / Chief Operating OfficerSefton Group Plc Jun 2008 - Sep 2012Isle Of Man, United KingdomResponsibility for driving the strategic agenda for the group and driving organic growth whilst disposing of non-core assets and unlocking capital value through asset maximisation. Prime accountability for delivering the Group’s rationalisation & substantial de-gearing following multiple and significant acquisitions and the subsequent development of a new 3 year strategic plan.Accountable for day to day operations across the Group’s 3 principle divisions – Hospitality, Gaming & Leisure and Property.- Manx Public Limited Company – Top ten employer on Isle of Man with 360 employees and £110m of tangible fixed assets.- Isle of Man’s only land based casino and slots operation and the Island’s largest hospitality company.- One of the Isle of Man’s largest commercial property landlords at peak with 150,000 ft2 of office accommodation.- Director of all legal entities (22 companies).
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Head Of Operational Strategy - Wealth Management DivisionRoyal Bank Of Scotland May 2007 - May 2008London, United KingdomLeading a strategic review of the Division looking at the four principal businesses, support functions and technology platforms – Coutts & Co, Coutts International, Adam & Co, and RBS International.- Identification of key strategic opportunities, prioritisation of resources and benefits appraisal.- Key jurisdictions – London, Edinburgh, Channel Islands, Zurich, Singapore, Hong Kong and Beijing.- Accountable to the Wealth Management CEO and individual business CEOs for delivery of the Strategic Review with a particular emphasis on target markets, client segments, product matrix, technology platforms, overall strategy, and a focus on operational capability. - Retained additional responsibilities as Managing Director of Isle of Man Bank Ltd & Director Coutts (I.O.M.) International Ltd. Scope :- 4500 Staff, £1 billion revenues, £70 billion assets under management, 10 strategic locations. - Private Banking, Investment Management, Commercial Retail & International Personal Banking, Operations, Technology & Central Functions. -
Managing Director, Isle Of Man BankRoyal Bank Of Scotland 2006 - May 2008Isle Of Man, United KingdomDirector & “four eyes” regulatory responsibility for Isle of Man Bank Ltd (Managing Director from 2006, Director from 2004) and Coutts (I.O.M.) International Ltd (Director from 2004) with responsibility for significant client relationships and Government liaison.
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Head Of Technology - Rbs InternationalRoyal Bank Of Scotland 2003 - 2007Jersey, United KingdomFull member of RBS International Executive Committee with direct executive responsibility and accountability for all technology production services, programme delivery and associated risk management, security and controls, financial management, human resource management and customer delivery across multiple jurisdictions. - Turned Technology business around increasing overall service (75% reduction in service outages), increasing customer satisfaction (from 87% to 93% completely satisfied) and improving staff satisfaction (26% increase), driving down headcount (30%) and reducing overall cost of ownership (flat over 4 years). - Drove the integration of the offshore unit with the onshore group’s technology division, migrating and integrating processes, people and systems whilst continuing to improve the end customer relationship and preserve the value add elements.- Significantly developed eQ Intermediary Electronic Banking Platform to lead the market and delivered > £25M of investment programmes, two acquisitions and one disposal from a technical viewpoint, and delivered Investors in People and ISO 9001:2000 accreditations for department. Additional responsibilities as Managing Director Isle of Man Bank (Director 2004-2006, Managing Director 2006-2008) and as Director of Coutts (I.O.M.) International Limited.Active council member of Association of Licensed Banks, Isle of Man Chamber of Commerce and various Isle of Man Government consultative bodies.Dimensions :- Technology - 115 staff, £20 million revenue budget, £10 million capital budget, 79 core systems - RBS International - 2,000 staff, £400 million revenues, 5 jurisdictions- Isle of Man Bank Limited – 13 Branches, 300 staff. - Coutts (I.O.M.) International Limited - £4B AUM.
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Head Of Technololgy Strategy - Rbs InternationalRoyal Bank Of Scotland 2001 - 2003Isle Of Man, United KingdomResponsible for design and delivery of the overall technology strategy for RBS International, combining business drivers, technology drivers and external drivers into workable solutions and programmes.Led the strategic design of phase 2 of the bank’s offshore platform including eQ for intermediaries & corporates.Line management responsibility for 34 technology staff in the Isle of Man & a participant on RBS Group’s Technology Integration Directorate which had principle oversight for the NatWest group migration.
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Various RolesRoyal Bank Of Scotland Sep 1987 - 2001Isle Of Man, Jersey & LondonTypical Banking Career spanning Retail, Corporate, Operations & Credit, migrating in to Strategy & Change.
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Frequently Asked Questions about Mark Lewin
What company does Mark Lewin work for?
Mark Lewin works for Isle Of Man Department For Enterprise
What is Mark Lewin's role at the current company?
Mark Lewin's current role is Chief Executive - Department for Enterprise.
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What is Mark Lewin's direct phone number?
Mark Lewin's direct phone number is +44 1624 6*****
What skills is Mark Lewin known for?
Mark Lewin has skills like It Strategy, Risk Management, Change Management, Business Strategy, Stakeholder Management, Banking, Strategic Planning, Governance, It Service Management, Business Transformation, Integration, Corporate Governance.
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Mark Lewin's colleagues are Paul Blake Fcmi, Kelley Fee, Laura Myrie, Jessica Kelly, Rob O'connor Dippfs, Certpfs (Dm), Erin Herbison, Steve Pickett.
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