Mark Libatique, Mpa Email & Phone Number

New York, Ny, Us

New York, New York, United States

- From the president’s office, assume management of data migration and integration to Salesforce and implementation of NPSP and related online tools and their connectors. Conduct historical data cleanup and set guidelines for departmental data-tracking policy- Manage relationships with vendor specialists to design internal automation solutions for Museum operational priorities. Salesforce flows, Ticketure/Zendesk settings, DLRS rollups, email alerts/reminders, segmentation design, B2BMA… Show more - From the president’s office, assume management of data migration and integration to Salesforce and implementation of NPSP and related online tools and their connectors. Conduct historical data cleanup and set guidelines for departmental data-tracking policy- Manage relationships with vendor specialists to design internal automation solutions for Museum operational priorities. Salesforce flows, Ticketure/Zendesk settings, DLRS rollups, email alerts/reminders, segmentation design, B2BMA, Pardot/Account Engagement- Run queries/report on current and historical data for Individual and Institutional giving, conduct analysis against general nonprofit/public sector giving trends- Manage cross-departmental engagement tracking, including ticket sales, marketing engagement, membership, and virtual programming- Oversee monthly Development revenue financial reconciliation Show less

New York, Ny

Senior Systems Manager, Operations (2021 - 2022)- Coordinated, planned, and lead technology functions, database administration, development tracking, and digital systems projects in the organization- Served as administrator for newly-adopted Salesforce and related online platforms (FormAssembly, Click & Pledge, and Mailchimp)- Designed workflows for newly-adopted AsanaManager, Membership & Capacity Building (2017 - 2021)- Managed 115~ contracts with immigrant-serving… Show more Senior Systems Manager, Operations (2021 - 2022)- Coordinated, planned, and lead technology functions, database administration, development tracking, and digital systems projects in the organization- Served as administrator for newly-adopted Salesforce and related online platforms (FormAssembly, Click & Pledge, and Mailchimp)- Designed workflows for newly-adopted AsanaManager, Membership & Capacity Building (2017 - 2021)- Managed 115~ contracts with immigrant-serving organizations in New York State across 20 separate initiatives, covering $3.5 million in COVID cash assistance, emergency food banks, healthcare, education, civic engagement, and advocacy (drafting MOUs, data-tracking, reports) Show less

Greater New York City Area

French & Mandarin Chinese instructor at Fluent City, a language school for adults based in NYC with campuses across the Eastern seaboard.

- Public and private staff-guided tours and creation of public programming, including live talks and specialized tours - Developed in-house international/language accessibility resources

Director of non-profit program that brings forums of dialogue and education to college-age Filipino American populations around the country. Subjects of workshops/speaking engagements include cultural identity, diaspora history, historical linguistics, etc.

Greater New York City Area

Work with Business Manager to coordinate all marketing materials, newsletters, eblasts and client-facing mass correspondence. Copy editing, illustration and design.

New York, Ny

Copy editing and copywriting consultant for HBO GO and MAX GO Digital Products design team.- HBO GO/MAX GO stage images, weekly newsletters, collections titles, rebranding campaigns- Consumer-facing copywriting and editing as part of the Product Development team

Detroit

- Staff copy editor assigned to Detroit’s major regional daily newspaper by the Dow Jones News Fund, covering metro, national, international and business news

Manhattan

- Worked with editorial director of the marketing agency on the lifestyle sections of the company’s various clients’ websites, including Capital One, GEICO, Sony, Visa, the Royal Bank of Canada and Hearst Magazines, overseeing seasonal content refreshes of articles and their drafting copy decks

- Assisted the staff of the United Nations Department of Public Information at the Headquarters Visitors Centre, answering public UN queries via email, letter and in person.

Work as marketing intern for a French agency geared towards selling agricultural products, primarily wine, originating from the South of France. Maintain media coverage portfolio and work during the Sud de France Summer Festival season.

Master Of Public Administration - Mpa, International Economics

Journalism & Media Studies, Chinese, French, Art History

Education record