We dreaded the arrival of COVID. Universal niched in churches and schools, and among the first to close...were churches and schools. We faced a 70% hit in our commercial cleaning business at Universal Janitorial Services. So we doubled-down. We increased our sales and marketing and saw tremendous results. That led to three classes of inquiries: 1) local facilities wanting cleaning and/or disinfecting, 2) facilities outside our service area wanting consulting to keep their facilities safer, and 3) direct and indirect competitors wanting to know how we grew during COVID. It was a no brainer. We added consulting within Universal and I started coaching through My Clean Pivot. I coach cleaning business owners how to reduce their chaos and how to grow to 6-7 figures, drawing from Universal's success to a 7-digit company.

I created Beyond The Mop as a passion project to help fellow cleaning business owners grow and strengthen their own cleaning business. It's a limited-run 8ish episode podcast on topics important to the industry like marketing, bidding, finding new clients, and many others.

I co-own Universal Janitorial Services, Inc. and I help improve the ROI of commercial facilities in the DC region with the knowledge that image is everything. I worked on a wide range of necessities in running a business including handling a $1M+ payroll, HR, sales and marketing, operations, finance, among others. I took the business on a strategic shift by eliminating 80% of our services which only brought in 5-10% of revenue and I shifted our core focus to a select niche of clientele.