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Mark Linklater is listed as Customer Service Supervisor - NorthLink Ferries based in Georgetown, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Mark Linklater.
Mark Linklater previously worked as Customer Service Supervisor at Serco Northlink Ferries and Customer Service Advisor at Serco Northlink Ferries. Mark Linklater holds Bachelor Of Science - Bs, Biomedical Science from Robert Gordon University.
Experienced leader overseeing 15 direct reports across customer service, facility security and call center operations. Demonstrates excellence in working both collaboratively and autonomously within organizations. Articulate leader with exceptional people skills and relationship building combined with outstanding written and verbal communication. Experience with process improvement and launch of technology-based business solutions driving efficiency, and customer service. Responsible for companywide inventory management and ordering of operational supplies and PPE. Experienced health and safety officer leading audit of facilities, equipment and operations.
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Orkney Islands, Scotland, United Kingdom
Customer Service leader overseeing 15 direct reports across customer service, facility security and call center operations. Responsibilities included staff scheduling, daily operations, freight management, new technology implementation, system, and operational optimization, hiring and health and safety oversight.
Orkney Island, Scotland, Uk
Strong customer service focused advisor providing travel assistance to customers including ferry passengers. Utilized existing systems and recommended technology and process improvements. • Field Ferry passenger requests, concerns and complaints daily• Provided haulage logistics support to freight focused customers with materials and livestock. • Trade contractor support including vehicle and material logistic support.
Orkney Islands, Scotland, United Kingdom
Student summer employment
Orkney Islands, Scotland, United Kingdom
Customer service, cashier
Orkney Islands, Scotland, United Kingdom
Provide travel/tourist information to locals and visitors- Working independently at Kirkwall Travel Center- Managed left luggage facility- Opening and closing of travel center
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Mark Linklater is listed as Customer Service Supervisor - NorthLink Ferries.
Mark Linklater is based in Georgetown, Ontario, Canada.
Mark Linklater has worked for Serco Northlink Ferries, St. Ola Hotel, David Spence Newsagent, and Orkney Disability Forum.
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Mark Linklater holds Bachelor Of Science - Bs, Biomedical Science from Robert Gordon University.
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