Mark Lockwood

Mark Lockwood Email and Phone Number

Chief Operating Officer @ Raffles Hotels & Resorts
Miami, FL, US
Mark Lockwood's Location
Miami, Florida, United States, United States
Mark Lockwood's Contact Details
About Mark Lockwood

Nimble, results driven, innovative and commercially astute C-Suite Executive with significant international experience in managing world class luxury Hotel, Cruise and Lifestyle brands at both the unit and corporate level. A disciplined and humble leader who walks the talk and leads from the front, acting with integrity and the courage to always do what is right. A relentless 'execution expert' and skilled communicator with the ability to translate the message across multi functional teams to drive smart effective action that ensures success integrated with a culture of authentic and sustainable hospitality. Extensive experience in:• Product Development, Conceptualization & Innovation• Global Luxury Operations & General Management• Food & Beverage Leadership• Entertainment & Events Development • Pre-Opening, Project and New Build Luxury Hotel & Cruise Experience• Brand Promise Ownership through to a seamless customer hospitality delivery• Contracts negotiation and execution • Business Analytics, Trends Awareness and Customer Relations Management• Crisis Leadership and Change Management• Brand Standards development & implementation• Talent development

Mark Lockwood's Current Company Details
Raffles Hotels & Resorts

Raffles Hotels & Resorts

View
Chief Operating Officer
Miami, FL, US
Mark Lockwood Work Experience Details
  • Raffles Hotels & Resorts
    Chief Operating Officer
    Raffles Hotels & Resorts
    Miami, Fl, Us
  • The Ritz-Carlton Yacht Collection
    Chief Product Officer
    The Ritz-Carlton Yacht Collection Jun 2023 - Present
    Fort Lauderdale, Florida, Us
  • The Ritz-Carlton Yacht Collection
    Chief Brand Operations Officer
    The Ritz-Carlton Yacht Collection Dec 2022 - Jun 2023
    Fort Lauderdale, Florida, Us
  • The Ritz-Carlton Yacht Collection
    Senior Vice President, Cruise Hotel Operations
    The Ritz-Carlton Yacht Collection Aug 2019 - Dec 2022
    Fort Lauderdale, Florida, Us
  • The Ritz-Carlton Yacht Collection
    Vice President, Cruise Hotel Operations
    The Ritz-Carlton Yacht Collection Oct 2017 - Aug 2019
    Fort Lauderdale, Florida, Us
  • Midtown Athletic Clubs
    Vice President Of Operations
    Midtown Athletic Clubs Apr 2015 - Oct 2017
    Chicago, Illinois, Us
  • Celebrity Cruises
    Associate Vice President, Hotel Operations
    Celebrity Cruises Sep 2014 - Jan 2015
    Miami, Us
  • Celebrity Cruises
    Corporate Director Of Hotel Operations
    Celebrity Cruises May 2013 - Sep 2014
    Miami, Us
  • Royal Caribbean International
    Corporate Director Of Hotel Operations
    Royal Caribbean International Mar 2011 - May 2013
    Miami, Florida, Us
  • Royal Caribbean International
    Corporate Manager, Hotel Operations
    Royal Caribbean International Nov 2007 - Mar 2011
    Miami, Florida, Us
  • Royal Caribbean International
    Hotel Director
    Royal Caribbean International Apr 2006 - Nov 2007
    Miami, Florida, Us
  • Norwegian Cruise Line
    Assistant Hotel Director
    Norwegian Cruise Line Sep 2004 - Mar 2006
    Miami, Fl, Us
  • Norwegian Cruise Line
    Director Of Food & Beverage
    Norwegian Cruise Line Oct 2001 - Sep 2004
    Miami, Fl, Us
  • Radisson Sas Hotels
    Director Of Food And Beverage
    Radisson Sas Hotels Feb 2001 - Sep 2001
  • The Grand Hotel, Brighton
    Senior Assistant Manager
    The Grand Hotel, Brighton Jan 2000 - Feb 2001
  • Old Course Hotel, Golf Resort & Spa
    Assistant Director Of Food And Beverage
    Old Course Hotel, Golf Resort & Spa Mar 1996 - Dec 1999
    St Andrews, Fife, Gb

Mark Lockwood Skills

Hotels Hospitality Management Pre Opening Hospitality Hospitality Industry Resorts Hotel Management Revenue Analysis Cruises Tourism Food And Beverage Pre Opening Experience Operations Management Yield Management Opening Hotels Banquets Budgets Rooms Division Restaurants Leadership Development Fine Dining Customer Satisfaction Employee Engagement Catering F&b Operations F&b Management Strategic Planning Guest Service Management Leisure Marketing Strategy Food Front Office Menu Development Operating Budgets Cost Control Restaurant Management Hotel Administration Casino Banquet Operations Property Management Systems Culinary Skills Hotel Booking Wine Cuisine Change Management Micros Menu Engineering Menu Costing Vip Rooms Division Management

Mark Lockwood Education Details

  • The Wharton School
    The Wharton School
    Executive Leadership Course
  • University Of Miami
    University Of Miami
    Leadership Development Course - School Of Business Administration
  • Wakefield College, School Of Hospitality
    Wakefield College, School Of Hospitality
    International Hotel Catering Management & Institutional Operations

Frequently Asked Questions about Mark Lockwood

What company does Mark Lockwood work for?

Mark Lockwood works for Raffles Hotels & Resorts

What is Mark Lockwood's role at the current company?

Mark Lockwood's current role is Chief Operating Officer.

What is Mark Lockwood's email address?

Mark Lockwood's email address is ml****@****own.com

What is Mark Lockwood's direct phone number?

Mark Lockwood's direct phone number is +177323*****

What schools did Mark Lockwood attend?

Mark Lockwood attended The Wharton School, University Of Miami, Wakefield College, School Of Hospitality.

What skills is Mark Lockwood known for?

Mark Lockwood has skills like Hotels, Hospitality Management, Pre Opening, Hospitality, Hospitality Industry, Resorts, Hotel Management, Revenue Analysis, Cruises, Tourism, Food And Beverage, Pre Opening Experience.

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