Mark Lothschutz Email & Phone Number

Greater Grand Rapids, Michigan Area

Establish policies and procedures to control the credit process and ensure the company’s exposure to loss is minimized.Ensure receivables are collected from all customers within the credit terms established.Develop and monitor appropriate measurements and reports to track cash collection performance.Coordinate all activities with outside attorneys and agencies engaged in the collection of Company receivables.Supervise and direct the daily activities of personnel within the credit department.Prepare annual performance appraisals and directly train or facilitate the training of subordinates to ensure skill sets are developed and maintained.Monitor vendor debits and collections with Accounts Payable to ensure collections.Assist Company buyers to negotiate favorable payment terms with company vendors.

Grand Haven, Mi

Plan, direct and coordinate all operational aspects of organization Manage and increase effectiveness and efficiencies of support services (HR, IT, insurance) Oversee overall financial management, planning, systems and controls including: A/P, payroll, invoicing, A/R, taxes, creating budget, revenue tracking and forecasting Long-term planning Direct Marketing funding and strategies Implemented measurements for marketing effectiveness Implemented IT/IS infrastructure

Greater Grand Rapids, Michigan Area

§ Develop in-depth knowledge of products and servicesIdentify and qualify account opportunitiesAssess customer relationships to determine service needsAnalyze market trends and develop strategic products and services

Credit/Risk Manager§ Corporate Credit Managero Responsible for all aspects of Corporate Credito Lead and direct a team of 5 while reporting to COO/CFOo Reduced monthly delinquency from 4.5% to 2.5%o Reduced annual losses from $250K to $150K o Interact with Sales Managers, Controller and Customers to resolve problems§ Corporate Safety Directoro Work with consultant to write and implement Corporate Safety Policyo Interact with and direct Division Managers on implementation of policies§ Workers Compensation Managero Work with adjusters and employees to ensure proper handling of all claimso Oversee and maintain all OSHA logs and regulations§ Wireless Phone Managero 120+ wireless deviceso Work with service provider and employees on all enhancements or changeso Monthly review of wireless bill and make necessary changes§ Facilities and Auto Liability Managero Oversee all auto and facility insurance claimso Attend Health and Safety seminars annually

§ Assist in the formulation and development of progressive credit policies and practices§ Create new reports to monitor accounts on a daily, weekly or period basis§ Conduct regular review and audits of credit held orders§ Establish trade receivable goals with management§ Establish good working relationships with sales force§ Monitor and review employee standards of performance§ Periodically review all area activities§ Make recommendations to the Director of Credit for improvement in cash flow and expenses

§ Render decisions on all commercial applications submitted for credit terms§ Oversee daily credit functions§ Enforce credit policies and procedures§ Analyze and manager credit risk on existing accounts§ Direct legal counsel in the pursuit of recovery on bad debts§ Communicate credit policies/procedures at branch sales meetings

Benton Harbor, Michigan Area

· Oversee collection effectiveness of the 30-59 day, national consumer portfolio· Hiring, performance reviews and salary administration of 18-21 direct reports· Ensure associate compliance with FDCPA and WFNB policies· Review and render decisions on accounts referred for monetary waiver and/or settlement· Manage Davox automated calling process and analyze progress and results· Promote and implement continuous process improvement· Attend seminars on the following: Human Resources, Communication, Delighting Customers and Effective Supervision

Bs/Ba Business Administration

Education record