Mark Loudon Email & Phone Number

London Area, United Kingdom

Assisting customers in utilising Microsoft technologies to develop innovative business and IT solutions. Showcasing the unique value of the technology and advising customers in their decision-making process. Collaborating with partners and other Microsoft teams to broaden impact and meet customer requirements. Serving as a coordination hub for technical.

Portsmouth, England, United Kingdom

Independent consulting services specialising in Unified Communications & Digitial Workplace, Collaboration, Customer Experience (CX), Digital Transformation, Cloud and Future Ways of Working.

London, England, United Kingdom

Service creation and incubation with Valued Resellers and Service Providers: Ensuring that partners successfully define offers based on the Cisco collaboration portfolio and are ready to take the offers to the market.Technical presentations, demonstrations, and proof of concepts: Presales ownership for the overall technical solution proposition including.

London, United Kingdom

Driving excellence in product management inspiring cross-company stakeholders towards world class performance and continuous improvement.Build, drive and evangelize the strategy for unique and differentiated services. This product is strategically significant to the Global Products portfolios.Driving product growth, managing P&L across the portfolio and.

London, United Kingdom

Provide innovative and compelling technical solutions to meet customer’s UC&C business needs.Provide thought leadership and be the lead design authority for UC&C-related activities and solutions globally.Contribute to the achievement of Sales and Revenue targets for Telstra Global, in particular those related to the UC and Collaboration product.

Perth, Australia

Pre and post sales consultation with clients to customise solution offerings to customer’s unique requirements. Other pre-sales activities include; ensure customers LAN and WAN infrastructure will handle the added complexity of voice and video traffic on top their existing applications without any congestion or degradation in voice/video quality.Production.

Perth, Australia

• Oversee the day to day operations of the Technical Workforce within Local Branch Office.
• Co-ordinate Project Officers, other Technical Staff and External Contractors with scheduled installations and major upgrades.
• Project Manage each job to ensure customer satisfaction is achieved and necessary quality procedures are followed and completed.
• Escalate technical issues with new and existing products to the appropriate Vendor or Internal Department using local and national internal quality assured processes.

Perth, Australia

• Technical Pre-Sales Consultation – develop technical benefits, solutions and strategies including converged data / voice over IP, VPN and other data solutions for both internal staff (including Commander Dealers) and.
• Assist in the preparation of customer proposals, either directly or in conjunction with Sales Executives offering technical competency for the entire sales cycle to ensure targets are met.
• Knowledge transfer and demonstration of new products to Staff and Customers.
• Assist Sales Executives close deals.
• Financial Management – analyse and guide customers on short and long term achievable goals.

Perth, Australia

• Strategic Planning & Design – design of all the Bank’s telecommunications infrastructure to meet their business requirements. Negotiation and creation of strategic partnerships/relationships with carriers, vendors.
• Technical Design & Development – consultative support to the Bank’s Project Development group. Preparation of all telecommunications technical design specifications and estimates to support the Bank’s business.
• Project Management – deployment of all Bank telecommunications infrastructure, facilities and services using industry standard project management disciplines. Manage the integration of new telecommunications products.
• Financial Management – validation, tracking and reporting of all Bank operational telecommunications expenditure both voice and data products.
• Facility Management – technical evaluation and selection of all telecommunications products and services to be utilized by the Bank which includes all fixed, switched and mobile products. Provision of specialist.

Perth, Australia

Provide level 2 maintenance support to Customers. Provide technical assistance to Customers, Contractors, Sales, Service Advisers and Technical Officers.Perform level 1 maintenance and routine maintenance to Customers.Liase with common carrier for the restoration of network faults. Perform RDA and moves and changes work.Repair and maintain all types of NEC.

Perform all types of maintenance on various types of PABX's. Including Ericsson MD110, BCS150, NEC 2400IMS, NEC 7400 ICS120/140, NEC D3, Fujitsu 9600 VS/S/M, Philips.Repair and maintain TIMS.Diagnose and repair any problems with indials (both decadic and MFC), bothway exchange lines, and intelligent or non-intelligent tie lines to form a virtual private.

Maintenance of NEC 2400 IMS / SDS, NEC 7400 ICS 120 / 140, Ericsson MD110, BCS150 PABXs and peripheral equipment (including call accounting equipment - Telspec, SMS).Working with the Defence Network (RAAF, Army, RAN) and other Federal and State Government Departments (including DCAT - formely known as NCOM), which comprise of different NEC PABXs networked.

Installation and maintenance on a wide range of customer premises equipment which include.Commander NTCommander HXCommander DCommander ECommander SCommander BNCommander ANCommander NCommander TEricsson MD110 BC6.0, BC7.0Ericsson BCS 150 R3, R4, R5NEC 2400 IMSNEC 2400 SDSSMS call information loggingTelspec call information loggingPlain Old Telephone Service.

Installation and maintenance of a wide range of Ericsson and Exicom PABX and associated equipment.Perform first in maintenance and ongoing pro-active maintenance for various products. Deal directly with customers and offer assistance when their requirements can not be met be our Sales Department.Assist the Sales Department with Technical Advice.Perform.

Territory Training Centre1st year Basic hand tool development and basic wiring techniques, particularly those aspects associated with Occupational Health and Safety. In addition, I attended a St. Johns Ambulance First Aid Course which is a prerequisite for any Electrical Fitter / Mechanic and particularly concentrates on CPR and EAR techniques.Substation.