Executive Concierge for ANZ Headquarters 242 Pitts St.Duties include-Booking and managing workplace and event spaces functions optimally, providing a comfortable and productive environment where events and initiatives are managed and delivered seamlessly. Managing ground floor and Executive floor staff for smooth check in of external guests.Troubleshoot all A.V, Microsoft Teams, presentations and logistical event amenities.Managing Safe/ Vault access and safety deposit box entry for clients. Full security and compliance initiatives.Providing professional and impeccable communication between our private bankers, Executives and Institutional colleagues for organization within existing and potential clients.

Operations manager for short and long term EV Vehicle leasing. Main duties but not limited to: Sales for new client contracts and insurance, Maintain current customer needs, Maintenance for all vehicles, Return procedure for vehicles, New customer prospect/ Leads filing, Customer service for inquiries and miscellaneous tasks , Vehicle turnaround upon return for new clients, Contract renewals and terminations.Operations: Listing and selling inventory, Insurance payout and warranty deliberation, scheduling with transporter/ carrier for pick up of sold vehicles, sending and transferring Titles and vehicle information to wholesale auction. Liquidation of entire feet- 100 vehicles.Formerly sole employer in charge of liquidation process and all ground operations.

Senior Concierge for QANTAS first class and One World business lounge in Tom Bradley terminal LAX. Job duties include aspects of flight booking and seating inquires, Flight updates, welcoming guests, and deliberating high priority requests. Delivering immaculate customer service to first class and priority passengers. Incredible ability to work under immense pressure, consciously complete time sensitive tasks and deliver services within compromising flight schedule. Immersed in work and customer culture from around the world.Trained in Aviation booking and flight systems.

Client Services Manager for meeting and function rooms at Commonwealth bank headquarters. Daily tasks include and not limited to: Manage and assign conference rooms for client bookings, Room catering organization for large seminars and after work hour cocktail functions. A.V support for Video conference calls, projector presentations, and general IT issues. Inter office communication and preparation were vital to anticipating daily tasks. Very high demand for excellence as this office served as one of the main headquarters from Australia’s largest bank serving its employees.

Service Concierge manager for elite BMW dealership in prime Sydney location. Duties include; Engaging clients for service reservations, Data entry for service requirements, managing small team, Showing room presentation and production states. Immaculate presentation and professionalism at all times. Being completely in sync with all departments through communication.

Supervisor and team leader for 5 star boutique Hotel located in the heart of Sydney on the historic finger wharf, Woolloomolloo. Duties include; delegation of Concierge team, time management for guest services, delivering five star customer service for high profile clientele, Customer discretion and confidentiality standards upheld at all times, Staff policy, health and safety and discrepancy training.

Four Years Hospitality all-rounder (1-year F&B trainee ship), 2 Years Conference and Catering floor supervisor. Trained in all aspects of hotel operations. 2 years’ front office/ Concierge.