Mark Lucier Email and Phone Number
Mark Lucier work email
- Valid
Mark Lucier personal email
Growth and Success leader at early stage startups (4 acquisitions) who is passionate about growing and developing tech companies and the employees that make them work.
Fingoal
View- Website:
- fingoal.com
- Employees:
- 11
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Vice President Of Growth And PartnershipsFingoalBoulder, Co, Us
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Vice President Of PartnershipsFingoal Jun 2021 - PresentBoulder, Colorado, UsAt FinGoal we assist financial institutions and the technology platforms supporting them...1) Gain access to the right transaction data2) Cleanse, enrich and normalized all of their transaction data 3) Use that data to better understand the end customer so they can send them the next best action
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Director Of Customer SuccessSnapengage | Enterprise Chat Solution Aug 2019 - Jun 2021Boulder, Co, UsACQUIREDRebuilt, up-leveled and oversaw the International Customer Success department, consisting of CSM and Customer Service teams. Upgraded foundational processes and procedures and enhanced client marketing efforts to an outcome of the highest net retention in company history during the pandemic - including a 4% improvement in churn during 2020. -
Customer Success Team LeadGloo Jul 2017 - Jul 2019Boulder, Co, UsResponsible for a team of Customer Success Managers who are each responsible for the success of their Customers' experiences using the Gloo platform, including the ability to quantify that success via growth metrics. -
Director Of Customer SuccessRoundpegg Jan 2014 - Jun 2017Boulder, Co, UsACQUIRED•Member of Management Team assisting with Business Strategy•Manage team of Account Managers who are responsible for all customer revenue•Report to BOD on Customer Success Metrics and Revenue Renewal rates•Interface between Product Team and Accounts Team on customer requests -
Customer Success Team LeadRoundpegg Aug 2011 - Jan 2014Boulder, Co, Us•Manage team of Account Managers who are responsible for all customer revenue •Assist in development of culture analytics deliverables and presentation of deliverables•Develop best practices in using RoundPegg software to improve customer ROI•Develop strategy to acquire and then retain initial batch of RoundPegg customers
Mark Lucier Education Details
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University Of Colorado BoulderJournalism
Frequently Asked Questions about Mark Lucier
What company does Mark Lucier work for?
Mark Lucier works for Fingoal
What is Mark Lucier's role at the current company?
Mark Lucier's current role is Vice President of Growth and Partnerships.
What is Mark Lucier's email address?
Mark Lucier's email address is ma****@****oal.com
What schools did Mark Lucier attend?
Mark Lucier attended University Of Colorado Boulder.
Who are Mark Lucier's colleagues?
Mark Lucier's colleagues are Jenn Underwood, Dagmaris Garcia, Mba.
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