-Manage overall operations and responsible for the effective and successful management of labor, productivity, quality control, and safety measures established and set for the Operations Department- Implemented new operating software. (Glazier Studio, Sales Force)- Oversaw installation of new machinery. (CNC, Lean Lifts, Rhino’s)- Set and maintained production schedules

-Field an average of 20-30 customer service calls per day -Recommend and help customers select merchandise based of their needs -Work closely with EFCO sales reps and customers to fill purchase orders -Enter, on average, 20-40 purchase orders into AS400 per week -Provide 5-10 quotes to customers and sales reps per week -Train all new Office employees