Mark Lyons Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Au

Reporting to the CEO I have built an enablement and transformation function that has supported growth of the Fund from $12bn to $23bn FUM and serving 223,000 members across a national footprint. I successfully built the strategic finance, strategy development and execution, financial planning and analysis, people and culture, member administration, data analytics and insights, enterprise program management office, change management, continuous improvement, business planning, technology, cyber security and data governance functions. Leading a team of 50 professionals (+125 indirect) I defined a new delivery model, challenging the traditional ways of thinking, enhancing the customer/member focus, resulting in the fund winning multiple awards. Key Achievements:-- Strategic Growth: Led a strategic review of the fund's operating model with the Board, resulting in the successful identification of a merger partner. This increased membership and FUM by 60%, forming a $50bn fund with 500,000 members.- Strategic Partnerships: Negotiated and secured strategic partnerships, enhancing the fund's competitive advantage and market positioning.- Financial Management: Transformed financial management and performance reporting systems enhancing financial sustainability and unlocking capital for growth.- Decision Making: Improved decision-making frameworks, increasing delivery by 50% and saving costs.- Culture Transformation: Cultivated a high-performance culture through targeted initiatives, leading to a 20% increase in employee productivity. - Technology Driven Innovation: Oversaw the integration of advanced technology solutions, improving data analytics capabilities, customer experience and operational efficiency.- Employee Engagement: Delivered change programs resulting in top decile employee engagement.- Member Attraction & Retention: Enhanced online services for better member self-service, boosting satisfaction and reducing cost to serve.

Colac Otway Shire Council in Victoria serves 21,000 residents with 300 employees. Reporting to the CEO, I led a diverse team of 40 professionals through a transformative phase post-appointment of a new CEO, ensuring continuity, stability, and strategic alignment.Key Responsibilities:-- Managed an annual budget of $60 million and complex asset portfolio of $500 million.- Accountable for whole of organisation outcomes across finance, statutory reporting, financial planning and analysis, people & culture, strategy, governance, business planning, enterprise risk management, procurement, internal audit, workplace health & safety, information technology, information services, customer service, crisis and incident management, waste management, and company secretariat. Key Achievements:-- Crisis & Incident Management: Successfully partnered with the Board and multiple State and Federal Government Agencies to coordinate the crisis management response and community recovery from the devastating Christmas Day bushfires at Wye River & Separation Creek in December 2017.- Operational Efficiency: Achieved a 5% cost reduction in three months while maintaining service levels through an innovation program.- Legislation Implementation: Implemented new revenue-capping legislation, transforming compliance into productivity gains while maintaining community service levels.- Employee Relations: Negotiated a new Enterprise Bargaining Agreement with minimal salary increases, avoiding industrial action.- Strategic Planning: Developed a four-year strategic plan with extensive community and staff engagement.

Emerald, Qld, Au

Central Highlands Regional Council in Queensland serves 30,000 residents with 550 employees across an area equivalent to the size of Tasmania. Reporting to the CEO, I guided the organisation through rapid economic expansion and subsequent downturn, necessitating a strategic overhaul of the operating model to adapt and thrive.Key Responsibilities:- - Managed an annual budget of $250 million and complex asset portfolio of $1.5billion. - Led and managed a diverse team of 60 professionals across finance, statutory reporting, financial planning and analysis, budgeting, people and culture, governance, strategy, asset management, procurement, payroll, enterprise risk management, internal audit, continuous improvement, workplace health & safety, crisis and incident management, technology and information services. Key Achievements:-- Financial Sustainability: Guided the organisation through economic expansion and downturn, achieving a 10% cost reduction in 12 months.- Leadership Alignment: Designed and implemented a leadership program for 180 leaders, increasing engagement scores by 50% in a year.- Financial Efficiency: Enhanced budgeting and long-term planning, improving capital allocation efficiency by 30%.- Organisational Capability: Established new organisational capabilities across strategic asset management and risk management, saving money and improving service standards.- Industrial Relations: Successfully negotiated two complex agreements, maintaining positive staff relationships.- Technology Transformation: Successfully developed and implemented enterprise software solutions to reduce risk, enhance organisational effectiveness, and improve employee and customer experience.- Project & Change Management: Turned around stalled projects, enhancing efficiency, staff capability, customer service and employee engagement.

Mackay, Queensland, Au

Mackay Regional Council is a Local Government in Queensland with 1000 employees dedicated to delivering high-quality services and infrastructure for 120,000 residents.Key Responsibilities:-- Managed a budget of $400 million per annum and a complex asset portfolio of $3 billion.- Led the development and implementation of new capability, processes, and organisational integration post-merger.- Led and managed a diverse team of 80 professionals across finance, statutory reporting, budgeting, debt management, reserve management, governance, strategy, business planning, strategic asset management, enterprise risk management, and internal audit. Key achievements:-- Finance Strategy and Operations: Led the integration of finance strategy and operating systems post-merger, ensuring continuity with regulators and Queensland Treasury.- Organisational Capability Building: Established new organisational capabilities in risk and strategic asset management, impacting enterprise-wide operations.- Strategic Planning: Created the first 10-year Strategic Plan through effective stakeholder, community, and staff engagement.- Financial Planning & Analysis: Developed the first strategic asset management framework, optimising performance, reducing risk, saving money, and ensuring long-term sustainability.- Risk Management: Implemented Council’s first Enterprise Risk Management framework, reducing insurance premiums and enhancing governance.- Decision-Making: Deployed a cutting-edge decision-making framework, aligning capacity and capability, fostering cohesion, and unlocking capital for strategic investments.- Legislative Compliance: Successfully led the implementation of significant revisions to the Local Government Act, updating policies and processes from board level to operations.

Rockhampton, Queensland, Au

Rockhampton Regional Council is a Local Government in Queensland with 1200 employees serving a community of 120,000 residents encompassing the beef capital of Australia and picturesque coastal and rural communities across an area of 15,000 square kilometres. Key Responsibilities:-- Managed a budget of $330 million per annum and a complex asset portfolio of $2 billion.- Led the development and implementation of change management programs, new processes, and organisational integration for a merger of five entities.- Led and managed a diverse team of 50 professionals across finance, statutory reporting, financial planning and analysis, budgeting, debt management, reserve management, people and culture, business planning, technology, customer service, payroll, information management, governance, and workplace health & safety.

Melbourne, Victoria, Au

Master Of Business Administration - Mba, Strategy And Human Resources

Bachelor Of Business

Cpa Program

Company Directors Course

Change Management Certification Program

Diploma Of Local Government Administration

Education record