Mark Lyons Email & Phone Number

I have gained an intimate understanding that success rises and falls on great leadership. For this reason, I have made it my mission to help others discover and nurture the leader within. I am a results-driven, commercially astute, and people focused Chief Operating Officer/Chief Financial Officer with over 20 years of executive level experience leading outcomes in competitive, customer-focused, and highly regulated environments in medium to large organisations with 120 - 30000+ employees. I am known for my ability to create an environment that supports team collaboration and individual performance. My multi-sector expertise spans financial services, banking, superannuation, and government, delivering outcomes across diverse disciplines, including finance, strategy, people and culture, asset valuations, project management, change management, technology, communications, industrial relations, cybersecurity, data governance, data analytics, crisis and incident management, customer experience, member administration, risk and governance, legal and compliance, company secretariat and business execution.My strong commercial focus delivers sustainable change and measurable outcomes by harnessing the strengths of, and partnering with, employees and stakeholders. This approach fosters an environment for innovation that generates long-term value and impact. The result is an aligned and engaged organisation with sustained well-being, high performance, delighted customers, and a culture where people are motivated to contribute and love to work.AREAS OF STRENGTH & EXPERTISE:Strategic Leadership & Transformation- Enterprise Business Strategy- Business Planning- Data Intelligence - Decision Making Frameworks - Mergers and Acquisitions- Change Leadership- Internal CommunicationsFinancial Expertise & Management- Long Term Financial Strategy- Capital Allocation - Financial Planning & Analysis- Cost Optimisation- Regulatory Reporting - Grant Management- Treasury- PayrollOperational Excellence & Efficiency- Project Management - Corporate Governance- Risk & Compliance - Business & Process Improvement- Process Automation- Crisis & Incident Management- Sustainability Initiatives People & Culture- People Strategy- Leadership Development - Diversity & Inclusion - Employee Engagement & Wellbeing- Industrial RelationsTechnology & Data Insights- IT & Technology Strategy- Cyber Security- Data GovernanceCustomer & Member Experience- Service Delivery Enhancements - Member Attraction & Retention- Member Administration- Communications