Mark Echevarria Email and Phone Number
Mark Echevarria work email
- Valid
- Valid
- Valid
Mark Echevarria personal email
Mark Echevarria is a Employee Service Support at Hemmersbach. He possess expertise in management, customer service, process improvement, vendor management, project management and 3 more skills. He is proficient in English and Tagalog.
Hemmersbach
View- Website:
- hemmersbach.com
- Employees:
- 1891
-
It Technical Support SpecialistHemmersbach Aug 2021 - PresentUnited States- Deploys and upgrades various desktops, laptops, tablets, and peripherals approved for installation byHemmersbach.- Provides Level 3 technical support to all AIG staff, including company executives and managers of alllevels.- Manages and troubleshoots user account information, including passwords, system permissions, and device settings.- Oversees the installation, support and decommissioning of rack servers, storage systems and networkequipment. Tracks inventory of hardware and software not currently in use.- Supports users both remotely and in-office, using remote software when required or possible. Responsible for on-site and/or remote installation, implementation, troubleshooting and/or repair of desktops,notebooks, printers, and associated peripherals.- Serves as company liaison with customer on administrative and technical matters, identifying problemswith existing programming and reporting trending issues to Hemmersbach management.- Aids in the setting up and relocating of employee stations, arranging networks to local printers and servers, as well as the upgrading of equipment and antivirus software.- Provides technical support after hours and on weekends as requested by management.- Among the leading technicians for iPad configuration project for external wholesaler team.
-
It Client Field Desktop Support AssociateNtt Data Corporation Jan 2014 - Aug 2021Woodland Hills, Ca- Opened and closed an average of 180 tickets each month, working as needed to ensure technical problems are quickly resolved according to company standards and within the appropriate SLAs.- Trained new Client Services technicians to uphold department standards.- Escalated service request catalogs (SRCs) for upper management, or as directed by Client Servicesleadership.- Assisted Help Desk and Technology Services departments to prevent or eliminate backlogs.- Installed, maintained and optimized desktop/notebook configurations at customer sites (Windows 7, 10 and Mac OS).- Diagnosed and resolved product performance problems for Wi-Fi, printers, etc. -
Technical Analyst And Client Relations AssociateDell Dec 2012 - Jan 2014Woodland Hills, Ca- Troubleshooted technical issues with Dell servers (hardware and software) in order to resolve issues forDell client American International Group (AIG).- Followed up with users via phone and email to ensure a total solution for their technical questions.- Assisted users by diagnosing problems and providing resolutions for technical and service issues.- Worked on customer technical issues that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations.
Mark Echevarria Skills
Mark Echevarria Education Details
-
Devry Institute Of TechnologyInformation Technology
Frequently Asked Questions about Mark Echevarria
What company does Mark Echevarria work for?
Mark Echevarria works for Hemmersbach
What is Mark Echevarria's role at the current company?
Mark Echevarria's current role is Employee Service Support.
What is Mark Echevarria's email address?
Mark Echevarria's email address is ma****@****ell.com
What schools did Mark Echevarria attend?
Mark Echevarria attended Devry Institute Of Technology.
What skills is Mark Echevarria known for?
Mark Echevarria has skills like Management, Customer Service, Process Improvement, Vendor Management, Project Management, Disaster Recovery, Business Process Improvement, Leadership.
Who are Mark Echevarria's colleagues?
Mark Echevarria's colleagues are Gabriela Skrzek, Ian Jukes, Sheldon Riley, Nicolás B., Ton De Bruijn, Marcel Messner, Jędrzej Szpakowski.
Not the Mark Echevarria you were looking for?
-
-
2gmail.com, target.com2 +183124XXXXX
-
4catalystidaho.com, asmnet.com, thesmarteam.com, advantagesolutions.net2 +120886XXXXX
-
1 +128146XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial