Mark O'Neill Email and Phone Number
Mark O'Neill work email
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Mark O'Neill personal email
As the Executive Vice President of Operations for Pyramid Hotel Group, I oversee hotel assets and I’m responsible for owner relations, revenue enhancement, P&L performance, NOI, GEI, AOS, asset maintenance, acquisition, disposition and capital improvement. I have significant experience in organizing, planning and executing large-scale projects from conception through implementation. I am also asked to assist with system engagement improvementPyramid owns and manages over 100 hotels including limited service, full service, upper-upscale and luxury hotels and resorts throughout the United States and Ireland under brand names including Marriott, Hilton, Embassy, Suites, Hyatt, Westin, Le Méridien and Sheraton. I am proud to work for an organization committed to superior service. Prior to joining the team at Pyramid, I served HEI for 10 years in various roles include Regional Vice President of Operations. Before that, Starwood Hotel and Resorts for nine years in both their North American and Vacation Ownership divisions. I successfully opened more than 1,100 new resort units and brought to successful registration more than 3,000 units to the company with the Development and Legal departments. Before that I spent fifteen years with Interstate Hotel and Resorts managing various hotels. I utilize a strong strategic approach, my strengths as a coach and mentor, and my ability to improve processes to drive continuous improvement to my region.I enjoy connecting with other professionals on LinkedIn, discussing industry trends and best practices, and continuing my lifelong learning process.
Hei Hotels & Resorts
View- Website:
- heihotels.com
- Employees:
- 1342
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Regional Vice President Of OperationsHei Hotels & ResortsBoston, Ma, Us
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Executive Vice President At Pyramid Global HospitalityPyramid Global Hospitality Jan 2021 - Present
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Senior Vice President OperationsPyramid Hotel Group Jan 2019 - Present
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Regional Vice President Of OperationsHei Hotels & Resorts 2009 - PresentNorwalk, Ct, UsA Management Company Comprised of Upper-Upscale, Luxury, and Premium Select Serve, in Large Metropolitan, Urban Markets and Destination Locations, Representing the World's Leading Brands – including Sheraton, Westin, Le Meridien Marriott, Embassy Suites, Hyatt and Hilton brandsRegional Vice President of Operations (2016-Present)Provide strategic direction and leadership to 18 hotels including Westin, Sheraton, Le Meridien, Doubletree, Hyatt and Marriott as well as Tribute and Autograph brands – with a total revenue exceeding $700 Million. Create budgeted revenue and operational goals dedicated to increasing the Real Estate value of the assets. Coordinate all Capital Expenditure Projects (CEP) including large and small renovations. Provide strategic leadership on revenue and operations. Lead a regional team of Regional Directors (Sales, Revenue Management, Operations, Finance) and Managers. Area Managing Director (2011-2016)Oversaw the Sales & Marketing plan and execution, operations and the Net Operating Income (NOI) of four HEI hotels including: The Equinox Golf Resort & Spa; Embassy Suites Waltham; Marriott Dallas Fort Worth; and Hilton Indianapolis. Increased Revenue – Hotel exceeded $22M in total revenue in 2015 – an increase of $3M over prior 3 years. Consistently achieved Guest Satisfaction Index (GSI) scores consistently over 8.45 / 10. Ranked 1st or 2nd in Starwood North American Luxury Collection.General Manager, The Equinox Golf Resort & Spa (2009-2011)Oversaw the sales and operational functions of a fully mixed-use resort including 195 guestrooms with 22,000 square feet of meeting space, an 18-hole Golf Course, 13,000 square foot Spa and three Food and Beverage outlets.
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Vice President Of Operations / Project Leadership For Starwood Vacation OwnershipStarwood Hotels & Resorts 1999 - 2008Stamford, Ct, UsStarwood Hotels and Resorts Worldwide, LLC is a subsidiary of Marriott InternationalVice President of Operations /Project Leadership for Starwood Vacation Ownership (2005-2008)Integrated the Resort Development team, legal, construction, and sales teams and infused the critical processes with discipline and structure of Six Sigma. Vice President of Six Sigma for Starwood Vacation Ownership (2004-2005)Generated, selected, implemented and communicated strategic business improvements projects. Led team of highly-skilled professionals including Master Black Belt, 7 Black Belts, Finance Analyst and IT Director. Trained over 120 Green Belts charged with identifying and leading innovative business improvements resulting in measurable financial, cost-savings, revenue-generation and customer loyalty projects. Master Black Belt, Worldwide Sales (March-July 2004)General Manager, The Boston Park Plaza Hotel & Towers (2002-2004)Master Black Belt, Regional Director of Six Sigma (2001-2002) General Manager, Framingham Sheraton (1999-2001) -
General ManagerInterstate Hotels 1984 - 1999A Leading Global Hotel Management CompanyGeneral Manager, Boston Marriott Andover (1995-1999) Acquired this hotel as underperforming to its market competition. Primary objective for this property was to immediately increase both sales and house profits. Implemented the marketing plans and strategies to accomplish this goal. Revenue Per Available Room (RevPAR) – Increased 26%. Increased House Profit 30%.General Manager, Boston Marriott Westborough (1993-1995)Developed weekend and shoulder occupancies by targeting specific SMERF markets, along with establishing previously untapped corporate accounts. High profile of General Manager was necessary when dealing with hotel's largest corporate account. Increased Revenue Per Available Room by 16%. Achieved 8-12% Annual Room Revenue Increase 8-12%. Three-time winner of Hotel Sales Team of the Year (1993, 1994, 1995).General Manager, The Goodwin Hotel (1992-1993) Acquired luxury, boutique, downtown property. Developed strategic plan, and actively participated in Preferred Hotels marketing efforts. Increased Revenue Per Available Room 17% in a down market. (RevPAR) Previous Years with Interstate Hotels:General Manager – Corpus Christi Sheraton (1991-1992). Resident Manager – The Charles Hotel (1989-1991). Resident Manager – Chattanooga Marriott (1988-1989). Food and Beverage Director – Worcester Marriott (1987-1988). Director of Services – Fort-Lauderdale Marriott (1986-1987). Opening Director of Services – Charles Hotel (1984-1986).
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Resident ManagerHyatt Hotels 1977 - 1984Chicago, Il, Us
Mark O'Neill Skills
Mark O'Neill Education Details
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Northeastern University1981
Frequently Asked Questions about Mark O'Neill
What company does Mark O'Neill work for?
Mark O'Neill works for Hei Hotels & Resorts
What is Mark O'Neill's role at the current company?
Mark O'Neill's current role is Regional Vice President Of Operations.
What is Mark O'Neill's email address?
Mark O'Neill's email address is ma****@****zon.net
What schools did Mark O'Neill attend?
Mark O'Neill attended Northeastern University.
What skills is Mark O'Neill known for?
Mark O'Neill has skills like Hospitality, Hospitality Management, Resorts, Hotel Management, Hotels, Yield Management, Revenue Analysis, Food And Beverage, Employee Relations, Recruiting, Forecasting, Budgets.
Who are Mark O'Neill's colleagues?
Mark O'Neill's colleagues are Matthew Velez, Sandra Menjivar, Yeison Martínez, Randy Percy, Tyson Moore, Zachary Kranitz, Oswin R R..
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