Mark Macewen Email & Phone Number

Performance-driven, accomplished, and seasoned professional, offering more than 15 years of effective Operations expertise and progressive leadership practices to all in house operations. Exhibit strong Staff and Fleet operations knowledge and experienced in leading full spectrum of business operations within highly competitive environments. Display remarkable skills in identifying and closing new business, expanding existing business, and winning customer loyalty. Demonstrate mastery in sales techniques, strategies for building a strong client base, and systems that foster customer satisfaction. Accustomed to completing projects within established timeline that greatly impacted bottom-line results. Visionary leader with extensive background in developing and leading teams of people to secure first-class restaurant operations that support strategic growth of a company. Skilled at transforming high-potential staff into outstanding leaders, demonstrating creativity critical to financial and operational success in a fast paced environment. Adept at restoring profits and instituting essential infrastructure crucial to sustain prosperity and turnaround situations. Competent in organizing tasks, increasing efficiency, and obtaining maximum results from limited materials and manpower resources. Powered with decisive judgment, critical thinking, delegation skills, and the ability to multitask effectively with minimum supervision in a fast-paced and challenging environment.

Listed skills include Hospitality, Customer Service, Hospitality Management, Restaurant Management, and 14 others.