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Mark Mack is listed as Human Resource Information Systems Manager at Providence St. Joseph Health, based in San Mateo, California, United States. AeroLeads shows a matched LinkedIn profile for Mark Mack.
Mark Mack previously worked as Human Resource Application Manager at Kaiser Permanente. Mark Mack holds Master Of Business Administration - Mba, Finance from University Of Illinois Urbana-Champaign.
Highly experienced application manager skilled at leading teams to maintain and enhance a portfolio of enterprise business applications, focusing on HR and financial systems. Excels at coaching and mentoring staff, building and maintaining productive relationships with business application owners, and ensuring SaaS vendors deliver services at or above contractual expectations.• Expert knowledge of system implementation and process re-engineering methodologies and techniques, including project planning, resource scheduling, and issue management• Highly skilled at managing diverse project teams consisting of system users, internal IT staff, and external vendors, leveraging a strong balance of functional and technical skills• Proven track record of successfully coordinating projects involving multiple business units• Very effective at challenging and motivating staff to meet project objectives, as well as training and mentoring staff to promote growthAreas of Expertise• ERP Application Management• SaaS Vendor Management• Team Leadership and Development• Business Relationship Management• Cross-department Collaboration• Change Management
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IS Application Manager leading a team of analysts in support of Oracle HCM. Responsible for partnering with multiple HR business teams and IT technical development team to design, code, test, and implement application enhancements and resolve application issues.
Managed application teams supporting multiple HR applications, including learning, recruiting, timekeeping, and regulatory compliance. Partnered with multiple business stakeholders to establish application roadmaps and set priorities for application enhancements. Directed continuous delivery of application enhancements to support new business requirements and meet regulatory and compliance demands. Built strong relationships with IT operational support teams to maintain application reliability and rapidly deliver new application functionality.• Led team of 6 to 10 direct reports supporting a suite of 8 to12 SaaS and custom developed applications. Responsible for hiring and conducting annual performance and salary reviews.• Oversaw total annual staff and vendor budgets of $5M to $7M.• Managed support for Kaiser’s enterprise Learning Management System that delivers training to over 250k employees, physicians, and contractors and Kaiser’s enterprise recruiting system that tracks 3M job candidates and processes 70k hires and transfers annually.• Negotiated multi-year, multi-million-dollar SaaS contracts for enterprise applications with Oracle and Cornerstone. As part of a recent renewal, successfully negotiated a 3% reduction from the original quote and locked in future renewals with a 3% increase cap.• Reduced annual subscription fees by $50k per year by negotiating favorable subscription terms.• Engaged team in cross-training efforts to reduce staffing risk and improve job satisfaction, as noted by staff in annual staff feedback to department leadership
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Mark Mack works for Providence St. Joseph Health.
Mark Mack is listed as Human Resource Information Systems Manager at Providence St. Joseph Health.
Mark Mack is based in San Mateo, California, United States while working with Providence St. Joseph Health.
Mark Mack has worked for Providence St. Joseph Health and Kaiser Permanente.
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Mark Mack holds Master Of Business Administration - Mba, Finance from University Of Illinois Urbana-Champaign.
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