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Seasoned leader with over 20 years successful experience leading a wide variety of operations and sales leadership roles. I have a proven track record in both large and small organizations. I have managed direct reports of up to 40 people at a time. I've driven numerous successful divisions and initiatives which have achieved or exceeded its goals. Specialties: Franchising, business fundamentals, operations consulting, project management, human resource capital, strategy vision and implementation, maritime operations, call center/financial center operations, logistics, forecasting, P&L management
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Vice President OperationsJack In The Box Jun 2022 - PresentSan Diego, California, Us- 8 direct reports, overseeing 950 restaurants throughout the United States- Create & capture the brands strategic vision that enables our Franchise community to run profitable restaurants- Collaborate with various Executives to ensure uniformity is delivered and executed at the restaurant level- Remove roadblocks for division so that team can execute strategy at the highest possible level- Anticipate and solve potential barriers from Franchise community -
Director, Franchise OperationsJack In The Box Apr 2016 - Jun 2022San Diego, California, UsFranchise Business Consultant at the Director level. I manage 10 Franchise Operators in the Southern California area who collectively have over 120 restaurants. I work directly with the Franchise community ensuring brand standards are implemented and adhered to. My region is consistently in the top 3 by way of performance. This position is heavily weighted on relationship building with the franchise community with a strong emphasis on influencing. My ability to build a strong relationship with the franchise community has allowed me to influence the community in a positive direction. I work side by side with business partners in the Corporate office to implement projects and initiatives with the franchise community. In conjunction I partner with the franchise operators ensuring their needs are met by being the liaison between the Franchisor and Franchisee. I also work closely on projects and initiatives each year that influence positive business results for the entire Jack system. These connect brand strategy to operational execution which drive consistency to the guest.I've held various positions at Jack including board member and President of the Jack in the Box Foundation. -
Senior Manager Of Operations ServicesJack In The Box Jul 2010 - Apr 2016San Diego, California, UsI managed a group of senior project managers who lead a variety of innovation and new product development projects from conception to reality. These PM's work closely with business partners in R&D, IT, Marketing, Purchasing and PSQE. The team also delivers on special projects that directly impact field operations.Many of these projects were successfully implemented which drove significant financial impact to the brand. These projects have ranged from small, medium and large in size and complexity. Regardless of the challenge my team was always up to task at hand. Motivation and people management to the highest degree possible when getting these projects across the finish line. -
Gm West Coast OperationsEco International Sep 2008 - Jul 2010Eco International is a leading electronics recycling company in the United States. Following an acquisition the company needed a key player to manage the integration of the two companies. Through a selection process my services were hired to accomplish that task. Part of that included the build out of their Rancho Cucamonga facility which has included all infrastructure, personnel and processes. Within a three month period I was able to built out a warehouse that was contributing significant revenue at minimal costs. Further expansion was deliver after this warehouse into other markets.
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Manager Of Business DevelopmentAirsis Feb 2008 - May 2008San Diego, Ca, UsDuring my time with Airsis I was contracted to develop strategic partnerships for a new GPS driven product in the Maritime Industry. Initially the project was supposed to be launched in the United States, but due FCC restrictions I was forced to establish channels outside the United States. Within two months I had established enough market presence that it would completely liquidate the entire inventory of product. A secondary project was given to me during my tenure to establish strategic partnerships for the company’s maritime software component “PortVision” for the western United States. -
MemberVistage Group 2003 - 2008
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Director Of OperationsProffer Financial Feb 2003 - Sep 2007UsOne of the founding members of Proffer Financial. Created processing center and team structure around the mortgage lending business in the State of California. This soon led to the creation, building and managing of an escrow company, assisting and delivering the sale of loan transaction from our own warehouse line of credit. The development of an office Human Resource function, handling the recruitment, development, investigations surrounding the HR function. The development of marketing/sales, training, IT, hiring and recruiting talent for vacant positions. Over the 4 + years with Proffer Financial I was exposed to every aspect of running a profitable company small business. -
Sales/Operations ManagerIkon Office Solutions 1999 - 2003I managed the San Diego Branch for IKON LDS. I was charged with managing 4,500 sales and production orders each year. Finding and selecting the best talented sales and production people available. Managing the P&L making sure they were in line with IKON’s set expectations. I also performed as a high level selling agent for national accounts and damaged or lost accounts.
Mark Madden Skills
Mark Madden Education Details
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Umass Boston -
San Diego State University
Frequently Asked Questions about Mark Madden
What company does Mark Madden work for?
Mark Madden works for Jack In The Box
What is Mark Madden's role at the current company?
Mark Madden's current role is Vice President, Franchise Operations.
What is Mark Madden's email address?
Mark Madden's email address is ma****@****ail.com
What is Mark Madden's direct phone number?
Mark Madden's direct phone number is +185850*****
What schools did Mark Madden attend?
Mark Madden attended Umass Boston, San Diego State University.
What skills is Mark Madden known for?
Mark Madden has skills like Leadership, Management, Strategy, Training, Team Building, Start Ups, Forecasting, Project Management, Human Resources, P&l Management, Product Development, Team Leadership.
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