An accomplished technical project manager and digital operations analyst with extensive expertise in the application of technology to business functions with a focus on consumer insight and business intelligence (BI) reporting, data collection and data management, print and digital product fulfillment operations and e-commerce solutions for partners in the consumer magazine and media industry. Strengths include data analysis and data mining within a relational database ecosystem and the synthesization of BI and trend data for visual representation and presentation to publishing consumer marketing executives and decision makers. Recognized for taking the helm of troubled account portfolios and client relationships and reversing trajectory; achieving client satisfaction as well as a return to account profitability by assuming direct management of the business relationship and technical oversight of marketing solution implementation.
Listed skills include Direct Marketing, Direct Mail, Account Management, Email Marketing, and 2 others.