Mark Malburg Email & Phone Number

Los Angeles Metropolitan Area

Responsibilities include:• Work with senior loan officers to structure and originate customized residential real estate financing solutions for our clients. • Conduct financial analyses and assess borrower qualifications.• Manage the loan process from pre-qualification through closing, ensuring a smooth experience for all parties involved.• Build and maintain strong relationships with clients, brokers, and internal teammates.• Remain up to date on market trends to provide clients and prospects with market and financing insights.

Los Angeles County, California, United States

Greater Los Angeles Area

• Managed the sales cycle for Laserfiche's prospective direct customers.• Mapped customer pain points to the appropriate Laserfiche solution for both prospective and current customers.• Successfully negotiated contracts and consistently exceeded quotas.• Maintained and further established partnerships with roughly 30 of Laserfiche's largest direct customers across the United States.• Worked with current customer base to expand and improve implemented Laserfiche solutions through system audits and business process consultations.• Reviewed RFPs and compiled Laserfiche's direct response by working in collaboration with Laserfiche Professional Services, Presales, Development and Legal teams.

Greater Los Angeles Area

• Performed 50 overview and tailored product demonstrations per year on self-hosted and Cloud platforms.• Conducted meetings with and communicated between business users and IT professionals.• Coordinated and delivered onsite and remote user groups and demonstrations for audiences of up to 150 participants.• Built configurations and integrations of Laserfiche software for product demonstrations.• Consulted prospective and current customers on system architecture and business process enhancements during requirements gathering sessions.• Composed 1000s of written answers to questions on Request for Proposal documents.• Wrote Statement of Work and scope documents for prospective and expanding customers.

Elon, North Carolina

• Redeveloped old JavaScript, Batch, and VBScript files to Windows PowerShell• Engineered code to disable and delete users from the Shibboleth system, affecting all students, faculty, and staff of the university

Elon, North Carolina

• Assisted in developing code for the university’s cloud-based security system• Personally assembled and installed over 300 desktops/Macbooks• Aided over 50 individual faculty members in a one-on-one setting with their technology-related issues

Wilton, Ct

• Compiled and analyzed the interest rate yield curve for the year• Identified sales opportunities for residential refinances• Implemented social media platforms that increased sales revenue by approximately 10%