Mark Mancuso Email & Phone Number

Grand Island, Ny, Us

New York, New York, Us

Mountain View, Ca, Us

Drove efficiencies and process improvements for the organization Project Management Lifecycle and design review processes to ensure successful delivery of launches and enhancements across Google’s mobile products.o Oversaw and managed various work streams related to mobile product launches.o Worked with testing teams to oversee operational bug-related workflows pre-launch.o Drove adherence, governance, and education for core prevention and reliability requirementso Documented, monitored, and governed design review process and ensure delivery of key artifacts.o Worked with prevention and reliability teams to triage and track incident resolution, including postmortem action items.o Developed and manageed dashboards, reports, and key success metrics to ensure successful implementation of enhancements,

Palo Alto, Ca, Us

Oversaw Data Analytics program to track Cloud Universal Credits across Partner/Channel sales & operations from opportunity through redemptions. Provided technical and project guidance across the organizations Data Analytics initiatives. o Oversaw Coordinated and monitored functional area activity, compiled, and prepared information and interfaces, and communicated with stakeholders across the organization at all levels. o Planned, coordinated, and tracked the completion of complex, multi-platform software builds that involve multiple stakeholders and multiple teams. o Developed Lean Agile organizational process improvements including project templates, processes, and tool improvements. o Maintained project collaboration project sites and documentation, including Jira & Confluence pages. Ensured that team was maintaining Jira/Confluence and facilitated updates to pages as needed. o Created and distributed multi-level communication and status reports (core team, extended team, executive team). o Scheduled project meetings and coordinated logistics as required. Prepared program/project documentation such as executive presentations, reports, dashboards, and project status/health

Westlake, Texas, Us

Oversaw multiple Merger and Acquisition projects with focus on integration and scalability of recent acquisitions. o Managed up to 15 functional initiatives related to Schwab’s Asset Servicing and Client Management domains which included: infrastructure, front-end and back-end development, system integration, critical batch processing, financial reporting, and scalability. o Had matrixed responsibility for up to 100 people across multiple projects.o Managed schedules, resource allocations, financial budget, and forecast for all project aspects, including but not limited to infrastructure build, internal development and functional testing, scalability testing, deployment readiness, and deployment execution.o Ensured agile Scrum framework was adhered to, provided guidance and mentoring, and provided corresponding reporting.o Generated executive dashboards, project summaries, fiscal health reports, and ensured auditable artifacts were delivered.

Farmington, Michigan, Us

Oversaw cloud migration projects utilizing Oracle’s Soar Platform to mass migrate customers Oracle estates to the Oracle Cloud and Oracle ExaCC in Oracle’s Consulting Services group.•Managed up to 4 concurrent projects to migrate clients’ DB estates, to Oracle’s cloud solutions, ranging from 50 to 500 DBs. Estates included numerous types of databases: financial, HR, inventory, logistics, data warehousing, analytics, and other business and COTS applications. •Had matrixed responsibility for up to 50 people across multiple projects. These resources included DBAs, Architects, Network administrator, application development, QA, and numerous business and both client and internal stakeholders.•Managed staffing and schedules for all project aspects, including but not limited to infrastructure build, internal development and testing, migration readiness, and migration execution.•Created and managed detailed projects schedules with critical input from technical and non-technical stakeholders. •Conducted planning sessions with the clients’ executive management, key stakeholders, and key resources both remotely and onsite to create a work breakdown structure for execution.•Procured and managed project resource both onshore and offshore•Was responsible for project and staffing run rates and provided weekly fiscal reporting to Portfolio and Executive Management •Ensured communication plans, RAID logs, change requests and reporting processes were adhered to and managed.

New York, Ny, Us

Oversaw confidential M&A projects that enabled the organization to expand and better leverage their advertising footprint in markets across the country. Performed IT Due Diligence and provided recommendation regarding applications, infrastructure, data, software development processes, and interoperability. Facilitated with key executive stakeholders across Software Development, Infrastructure, Engineering, Client Relationships, Sales, Finance and HR groups to ensure projects were aligneded with the company’s vision and stakeholders’ needs. Collaborated with subject matter experts in Finance, HR, Facilities, Technical Infrastructure, Software Development, Sales and Operations to build and execute plans with precision and met contractual deadlines.

Stamford, Connecticut, Us

Oversaw multiple projects for Charter’s VOD (Video on Demand) strategic Program. Responsibilities included overseeing Charter’s strategic objective of deploying Expanded Content (>60K VOD titles) in the entire Charter footprint. This initiative required upgrading oflegacy equipment, installing new equipment, enhancing and deploying multiple enterprise software applications, network configuration, and cross-program coordination.

Led multiple efforts including enterprise projects and programs, R&D and Organic initiatives, application development, professional service application development, IT strategy & architecture, and product management. Direct responsibility for ~$6.5M budget and ~65 employees, indirect responsibility for ~$15M annual program budget. Oversaw the re-education of the Scrum Agile framework and facilitated the continuous improvement of Agile and Scrum practices for a geographically distributed team.

Led multiple efforts including enterprise projects and programs, application development, professional service application development, and IT strategy & architecture. Direct responsibility for ~$5.5M budget and ~50 employees, indirect responsibility for ~$12M annual program budget. Oversaw implementation of the Scrum Agile framework from inception to adoption and its subsequent continuous improvement for geographically distributed teams.

Denver, Co, Us

Led critical enterprise development of the organizations SOA (Service Oriented Architecture) utilizing Oracle’s ADF and SOA suite. Provided strategic direction and architectural guidance, and ensured development processes were adhered to. Oversaw all critical IT Project Management. Transformed the team’s use of waterfall practices to a cross-functional agile framework. Provided mentoring, guidance and leadership to the team members. Work closely with senior leadership and business partners to develop and ensure the company’s processes and goals were being met.

Broomfield, Colorado, Us

Led critical enterprise programs, development efforts, operations, consolidated systems, integrated efficiency, and built a solid IT infrastructure for Level3 Communications. Oversaw the strategic focus and management of all enterprise back-office functions and operations, including cross-functional teams consisting of: Developers, Architects, QA analyst, Business analysts, DBAs, and Project Managers across multiple U.S. locations. Held project leadership responsibility for up to 10 concurrent projects. Direct responsibility for up to ~$10M budget and up to ~120+ employees, indirect responsibility for up to ~$15M annual program budget. Following acquisition of TelCove, accepted relocation to Denver, CO.

Broomfield, Colorado, Us

Broomfield, Colorado, Us

Broomfield, Colorado, Us

Buffalo, New York, Us

Oversaw team of nine direct reports dedicated to the development and maintenance of client server and web development, Oracle Data Warehouse design and ETL processes, Oracle PL/SQL development, and secure transfer of highly sensitive data. Provided technical planning, risk analysis, QA, project prioritization/implementation, and resource identification/allocation. Reported to Director of IT.

Managed the enhancement, maintenance, and database architecture of the company’s Laboratory Information Management System (LIMS) internal and external interfaces, which was used by 500+ users worldwide. Ensured quality, on time, to standard, to specification deliverables, including external web interfaces for accounts that included Toy-R-Us, CVS, McDonalds, and Burger King. Held budgetary responsibility for projects up to $3M and managed 10 associates – three direct and seven indirect (Hong Kong). Other responsibilities included serving as Oracle Database Administrator, Enterprise Architect and Lead Developer for the organization LIMS application. Reported to Director of IT / Acting CIO.

Managed the enhancement, maintenance, and database architecture of the company’s Laboratory Information Management System (LIMS) internal and external interfaces, which was used by 500+ users worldwide. Ensured quality, on time, to standard, to specification deliverables, including external web interfaces for accounts that included Toy-R-Us, CVS, McDonalds, and Burger King. Held budgetary responsibility for projects up to $3M and managed 10 associates – three direct and seven indirect (Hong Kong). Other responsibilities included serving as Oracle Database Administrator, Enterprise Architect and Lead Developer for the organization LIMS application. Reported to Director of IT / Acting CIO.

Bs, Information Systems

Bs, Business Administration