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With over 30 years of expertise in risk management across diverse sectors, including real estate, captives, multifamily, PEO, and staffing, I bring a deep understanding of protecting businesses through strategic, innovative solutions. My experience spans comprehensive risk assessments, safety programs, loss control, and claims handling, with a proven track record in business planning, operations management, insurance placement, auditing, and actuarial analysis.One of my career highlights is the successful establishment and management of a captive insurance program, enabling risk retention and driving profitability for stakeholders. My approach to risk is holistic—leading initiatives that enhance safety, optimize loss ratios, and promote cross-functional teamwork for sustainable growth.Outside of work, I’m a husband, father, and person of faith, committed to living and sharing truth. These values fuel my dedication to building strong relationships, inspiring teams, and contributing positively to the lives of others.
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Director Of Compliance And Risk Management At Havenpark CommunitiesHavenpark Communities Apr 2021 - Oct 2024Orem, Utah, UsDeveloped and implemented a comprehensive risk management program across 84 mobile home communities, focusing on enhancing operational safety and reducing liabilities.Established and enforced loss control, safety, emergency response, and security protocols tailored to the unique needs of each community, fostering a culture of safety among residents and staff.Led the management of insurance coverages and incident response, ensuring timely and effective handling of claims for all lines of insurance, minimizing costs and potential risks.Spearheaded the improvement of claims management processes, streamlining workflows and reducing claim cycle times across property, casualty, and general liability insurance.Launched a resident insurance program, giving residents access to tailored insurance coverage options and strengthening the financial security of the communities. -
Director Risk ManagementExtra Space Storage Jul 2005 - Apr 2021Salt Lake City, Ut, Us• Created and directed comprehensive risk and insurance programs for over 1,900 storage locations, ensuring optimal risk mitigation strategies and insurance solutions across multiple states.• Established and managed a captive insurance company, driving significant cost savings and profitability while effectively lowering the total cost of risk. Generating over $100 million in tenant insurance premiums. • Developed and strengthened key relationships with brokers, carriers, and underwriters, enhancing the company’s ability to secure favorable terms and conditions on various insurance lines. Produced creative insurance options, including deductibles buydowns, quota shares, while maintaining lender certificate requirements. • Provided senior management with strategic analytics and insights through the implementation of a sophisticated risk management reporting system, improving data-driven decision-making.• Oversaw the management of multiple lines of claims, including General Liability (GL), Workers' Compensation (WC), Property, Tenant Insurance, Employment Practices Liability Insurance (EPLI), Directors and Officers (D&O), and Errors and Omissions (E&O), ensuring timely and effective resolution.• Collaborated with cross-functional teams to reduce claim losses, by creating and enforcing claims management and loss control programs that significantly improved operational safety and reduced liabilities. -
Director Risk ManagementSos Staffing Jul 1989 - Jul 2005• Led the development and execution of risk management programs for a large staffing and PEO operation, overseeing safety, claims handling, and loss prevention efforts across multiple states.• Established comprehensive insurance coverages and managed relationships with insurance brokers, carriers, and underwriters to ensure optimal protection and cost efficiency.• Oversaw and improved claims management processes for Workers' Compensation, General Liability, and Auto, Excess, other lines of insurance, reducing claims costs and improving outcomes.• Collaborated closely with Human Resources and operations teams from multiple companies to implement safety and loss control programs, resulting in a measurable reduction in workplace injuries and incidents.• Provided strategic analysis and regular risk assessments to senior leadership, helping to align risk management strategies with business goals and improve decision-making.• Developed and maintained a strong compliance framework, ensuring adherence to industry regulations and internal policies to mitigate legal risks.
Mark Marshall Skills
Mark Marshall Education Details
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University Of UtahGeneral
Frequently Asked Questions about Mark Marshall
What is Mark Marshall's role at the current company?
Mark Marshall's current role is Risk Management Leader | Safety & Claims Expert | ERM and Captive Insurance Professional | Driving Risk Mitigation & Compliance.
What is Mark Marshall's email address?
Mark Marshall's email address is mm****@****ace.com
What is Mark Marshall's direct phone number?
Mark Marshall's direct phone number is +180136*****
What schools did Mark Marshall attend?
Mark Marshall attended University Of Utah.
What skills is Mark Marshall known for?
Mark Marshall has skills like Risk Management, Leadership, Management, Finance, Contract Negotiation, Insurance, Team Building, Financial Analysis, Budgets, Customer Service, Financial Risk, Underwriting.
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