Mark Marshall Email & Phone Number

Orem, Utah, Us

Developed and implemented a comprehensive risk management program across 84 mobile home communities, focusing on enhancing operational safety and reducing liabilities.Established and enforced loss control, safety, emergency response, and security protocols tailored to the unique needs of each community, fostering a culture of safety among residents and staff.Led the management of insurance coverages and incident response, ensuring timely and effective handling of claims for all lines of insurance, minimizing costs and potential risks.Spearheaded the improvement of claims management processes, streamlining workflows and reducing claim cycle times across property, casualty, and general liability insurance.Launched a resident insurance program, giving residents access to tailored insurance coverage options and strengthening the financial security of the communities.

Salt Lake City, Ut, Us

• Created and directed comprehensive risk and insurance programs for over 1,900 storage locations, ensuring optimal risk mitigation strategies and insurance solutions across multiple states.• Established and managed a captive insurance company, driving significant cost savings and profitability while effectively lowering the total cost of risk. Generating over $100 million in tenant insurance premiums. • Developed and strengthened key relationships with brokers, carriers, and underwriters, enhancing the company’s ability to secure favorable terms and conditions on various insurance lines. Produced creative insurance options, including deductibles buydowns, quota shares, while maintaining lender certificate requirements. • Provided senior management with strategic analytics and insights through the implementation of a sophisticated risk management reporting system, improving data-driven decision-making.• Oversaw the management of multiple lines of claims, including General Liability (GL), Workers' Compensation (WC), Property, Tenant Insurance, Employment Practices Liability Insurance (EPLI), Directors and Officers (D&O), and Errors and Omissions (E&O), ensuring timely and effective resolution.• Collaborated with cross-functional teams to reduce claim losses, by creating and enforcing claims management and loss control programs that significantly improved operational safety and reduced liabilities.

• Led the development and execution of risk management programs for a large staffing and PEO operation, overseeing safety, claims handling, and loss prevention efforts across multiple states.• Established comprehensive insurance coverages and managed relationships with insurance brokers, carriers, and underwriters to ensure optimal protection and cost efficiency.• Oversaw and improved claims management processes for Workers' Compensation, General Liability, and Auto, Excess, other lines of insurance, reducing claims costs and improving outcomes.• Collaborated closely with Human Resources and operations teams from multiple companies to implement safety and loss control programs, resulting in a measurable reduction in workplace injuries and incidents.• Provided strategic analysis and regular risk assessments to senior leadership, helping to align risk management strategies with business goals and improve decision-making.• Developed and maintained a strong compliance framework, ensuring adherence to industry regulations and internal policies to mitigate legal risks.