Working in the Trade Credit division of a leading independent insurance city based broker.• Managed a portfolio of insured clients’ debts incurred from insolvency or protracted default.• Obtained new business through leads from existing clients and cemented key relationships through networking at credit industry conventions / events.• Upon successful assessment of the debt for policy compliance, I negotiated with relevant Insurance Companies to recover a claim settlement against the debt.• Developed and built rapport with customers who are credit professionals at the highest level. • Independently pursued the recovery of client’s debts through Insurers nominated debt collection agencies, and Legal teams.• Made several presentations to customer’s credit control team to provide Credit Insurance policy training to prevent an overdue or insolvent account being uninsured.• Analysed Credit Reports, evaluated debtors trading patterns to establish clients’ justification for set credit limits.• Carried out further audits of clients’ credit control procedures to ensure that full policy compliance was being adhered whilst providing technical and analytical support.• Registered clients’ insolvency debt through appointed Insolvency Practitioners, providing technical and legal advice on Retention of Title claims and co-ordinating evidence of the debt to the Administrator.

• Managed a portfolio of overdue accounts, submitted for evaluation as an insured debt. For an International Credit Management Solutions provider.• Negotiated payment plans for collection and resolution of arrears.• Demonstrated my ability to effectively communicate with debtors to establish reasons for arrears whilst negotiating to find resolution.• Played a key role in liaising with credit brokers, international collection partners and Insolvency Practitioners to recover the outstanding debt to our client. • Successfully hit sales targets by acquiring non insured collection business following any initial claim rejection.• Identified potential litigation cases and liaised with in-house solicitors to instruct legal proceedings and compiled progress reports from judgement through to recovery by the courts appointed Enforcement Officers.• Attended Creditors meetings on behalf of client to ensure Insolvency proposals are being administered in the best interest of both Coface and our Insured clients. • Played a direct role in improving customer service by evaluating calls under a call handling standard, providing coaching, mentoring and training.

Developed sales and negotiation skills, converting leads and selling Accounts Packages and other related services to potential or professionally established Contractors. Built up a strong rapport with specialist recruitment agencies, securing personal referrals.Converted existing clients to new accounts software and tax efficient payroll systems.Provided recommendations on customers' new company's structure and tax implications. Partook in presentations of Companies products and services, subsequently securing future business for the company. Developed computer skills by using Microsoft Office and specialist accounting systems on a day to day basis.

Main duties were to offer sound advice to clients on destinations and forms of travel, then subsequently obtain sales in holidays, flights and ancillary products.Achieved sales targets and awarded numerous monthly awards for top sales performer in North West London Region.Completed ABTA approved training courses and stringent sales training program.