Client Success Manager
Leicester, England, United Kingdom
My role as a Client Success Manager, involves engaging with local and national businesses to support them in their recruitment needs and processes. I was responsible for overseeing all employer engagement functions and growing the company’s profits by attracting new starts through Traineeships and Apprenticeships. A key focus is generating new leads with the aim of creating more awareness of Apprenticeships which involves; scheduling Training Needs Analysis, preparing and delivering… Show more My role as a Client Success Manager, involves engaging with local and national businesses to support them in their recruitment needs and processes. I was responsible for overseeing all employer engagement functions and growing the company’s profits by attracting new starts through Traineeships and Apprenticeships. A key focus is generating new leads with the aim of creating more awareness of Apprenticeships which involves; scheduling Training Needs Analysis, preparing and delivering presentations for new non-levy and/or levy clients to promote the awareness of Apprenticeships, Incentive Grants, and financial savings it has. I maintain customer relationships and ensure customer loyalty through excellent customer service as well as meeting all client needs appropriately to their business. Show less