Mark Mayer

Mark Mayer Email and Phone Number

Customer relationship manager @ RM plc
county of oxfordshire, oxfordshire, united kingdom
Mark Mayer's Location
Manchester Area, United Kingdom, United Kingdom
Mark Mayer's Contact Details

Mark Mayer work email

Mark Mayer personal email

n/a
About Mark Mayer

Experienced Business and Operational leader with a track record in leading and managing complex Outsourced and Managed ICT, Network & Business Process Outsource services contracts in Private and Public Sector. Accustomed to having full end to end accountability for client relationships, project and customer outcomes, end to end financial P&L, cash and budgets, operational service delivery & KPI's, and the management and motivation of large teams of people. Developed a strong breadth of skills in senior and multi level stakeholder management, programme management, negotiation with customers and suppliers, supplier management & procurement, people development motivation & culture, operational service delivery and transformation, and whole lifecycle customer contract delivery and management. If these skills fit with and are valuable to your organisation, please don't hesitate to make contact with me.

Mark Mayer's Current Company Details
RM plc

Rm Plc

View
Customer relationship manager
county of oxfordshire, oxfordshire, united kingdom
Website:
rmplc.com
Employees:
3225
Mark Mayer Work Experience Details
  • Rm Plc
    Customer Relationship Manager
    Rm Plc Jun 2021 - Present
    United Kingdom
  • Bt Lancashire Services
    Chief Operating Officer
    Bt Lancashire Services Apr 2014 - May 2021
    Lancashire, England, United Kingdom
    Chief Operating Officer and Contract Director with operational, P&L/budget and end to end contract service delivery responsibility for an outsourced BPO contract with Lancashire County Council covering ICT & Networks, HR & Payroll, Revenues & Benefits and Services to schools and Lancashire Police. Have full accountability for associated revenue and profit budgets with 500 staff under direct management. Manage delivery of service scope to service levels with associated KPI’s and contact obligations, along with delivery of specified and newly identified transformation projects for the client.
  • Bt
    Head Of Customer Contract Delivery
    Bt Mar 2013 - Mar 2014
    United Kingdom
    Responsible for portfolio of Managed IT and Network Services contracts with Public Sector clients.
  • Bt Transform Sandwell
    Chief Operating Officer
    Bt Transform Sandwell Mar 2010 - Mar 2013
    Sandwell, England, United Kingdom
    Chief Operating Officer for Outsourcing/BPO Partnership contract with operational, P&L and contract delivery responsibility for a >£300m contract covering ICT, Procurement, HR, Finance & Customer service operations. Had accountability for associated revenue and margin budgets with 500 staff under direct management. Managed delivery of major regeneration, and ICT transformation projects for our client.

Mark Mayer Education Details

  • Manchester Technical College,Openhaw
    Manchester Technical College,Openhaw
    Distinction
  • Two Trees School, Denton
    Two Trees School, Denton
    7 O'Levels

Frequently Asked Questions about Mark Mayer

What company does Mark Mayer work for?

Mark Mayer works for Rm Plc

What is Mark Mayer's role at the current company?

Mark Mayer's current role is Customer relationship manager.

What is Mark Mayer's email address?

Mark Mayer's email address is mark.mayer@bt.com

What schools did Mark Mayer attend?

Mark Mayer attended Manchester Technical College,openhaw, Two Trees School, Denton.

Who are Mark Mayer's colleagues?

Mark Mayer's colleagues are Clementyne Cook, Richard Black, Dmitry I., Ranjay Gray, Varun Mahendra, Anel Carranza, Judith Wiley.

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