Mark Mcconnell, Aptd Email and Phone Number

Provide oversight in the areas of:• Discipleship• Leadership Development• Connections/Assimilation• Adult Education• Internship Program

Author of "The Prime of My Days: Lessons in the Prime of Life from the Book of Job"Published April 2020www.primedays.org

• Setting L&D strategy with Director of Organizational Development• Managing L&D budget• Coordinating Leadership Development Programs for high potentials, front-line managers, and senior leaders• Curating learning content from 3rd party vendors• Designing and delivering in-person and virtual training sessions• e-Learning design and creation• LMS administrator

• Served as program manager for the company's 12-week Engineering Development Program, selecting, facilitating, and debriefing onboarding activities for our entry level engineering staff members• Led cross-functional team tasked with re-designing the organization's Employee Relations Committee and providing proof-of-concept sentiment analysis tools as part of the organization's people analytics strategy• Developed administration process around the company’s 260e educational grantfunding• Served as the company liaison for partnerships with the University of Phoenix and Ashford University• Researched and made recommendations to senior leadership/peer organizations for a new approach to the organization's performance management/appraisal process. • Conducted needs assessment and documented functional requirements for the selection and implementation of a new enterprise learning management system• Performed ETL data duties supporting migration from legacy learning management system to new LMS• Served as lead administrator for the organization’s learning management system• Selected and maintained the organization's suite of online course libraries, mapping online learning objects to organizational competencies• Developed a course for coaching managers on holding monthly performance sessions encompassing employee development, feedback, and goal setting• Worked with a cross functional team to create core competencies, scaled behaviors, and career paths for the organization's marketing/training, and IT functions• Facilitated the following training offerings: - Strengths Finder Introduction - Discovering Emotional Intelligence - The Power of Appreciation (based on the book The Carrot Principle) - Performance Made Simple (Conducting Monthly Check-In's with Employees) - New Hire Orientation - Herman Brain Dominance Inventory - Team Session

As a member of the Board of Directors, I worked with other members to:- Build awareness of the talent development profession- Recruit new members for the Central Iowa chapter- Facilitate networking opportunities among current chapter members- Gauge member satisfaction and work with other board members to provide programming that brings value to chapter members- Institute corporate membership policies- Guest lecture on leadership topics at Grand View University

• Created a training curriculum and associated training materials for the onboarding of new employees in the company’s Model Office department.• Provided business analysis support for all of the company’s various departments and business units. Focused on eliciting requirements for both new development and maintenance work on the organization’s legacy systems.• Provided project management support for the company’s ongoing data management improvement initiative. Tasks included the creation of a project management toolkit, coordinating project schedules, identifying and communicating project risk factors, providing change management consulting, and weekly report outs to project stakeholders• Led a process improvement initiative aimed at streamlining several of the company’s policy owner services processes in preparation for the implementation of a workflow management system.

• Provided business analysis support for a large company initiative to consolidate underwriting, customer service, and claims support groups across the company’s Crop Hail and Multi-Peril insurance product lines.• Created and conducted a competitive analysis survey to gather data around customer service expectations for the crop insurance industry.• Gathered and documented functional requirements for the IS Operational support team, focusing on system deficiencies and new development.• Participated in software releases and documented system corrections and additions for end user consumption.

• Provided oversight of various project managers and training consultants as it related to the implementation of their individual projects and their impact on the overall business strategy and training goals of the accounts they were servicing. • Tasked with providing updates of the health of client relationships, drafting program charters, and identifying referral opportunities for our consulting services department.• Provided hands on LMS training to clients during implementation kick-off meetings and via follow-up WebEx sessions.• Facilitated semi-annual training assessments with clients. Collected metrics and prepared presentations to advise clients on the utilization and effectiveness of their classroom, online, and blended learning offerings.• Advised clients on the selection and uploading of online course content from all leading content vendors.• Managed projects involving the integration of HRIS and LMS systems.• Aided clients in developing sets of core competencies in Competency Management Systems and linking said competencies to related course offerings in the client’s LMS system.

• Provided technical support for projects from discovery to rollout phases of client implementation. Tasked with gathering business requirements and translating those requirements into technical specification documents for consumption by programming teams.• Transitioned a small team of dedicated developers into an Agile development environment utilizing such practices as extreme/pair programming, sprint delivery of software, and served as scrum master for development meetings. Contributed to prioritization of development items into delivery timeframes.

• Designed and implemented core functionality for several versions of the company’s flagship LMS software product. Developed additional skill with relational database design, Cold Fusion and scripting application development, and source code version control tools.• Implemented custom business requirements and the rollout of software to individual client instances. Participated in quality assurance exercises to ensure functionality met client expectations of quality control. Many of these custom development instances served in excess of 100,000 users.

• Designed, implemented, and maintained the Center’s web site and organizational intranet. Tasks consisted of generating site statistics reports, maintaining web servers, hardware installation and troubleshooting. • Designed and implemented the Center’s database driven web applications. Developed skill with relational database design and Cold Fusion web development.