Process Improvement Analyst
Current
Oct 2023 - Present
AeroLeads people directory · profile
Mark Mccready, Pmp Email & Phone Number
Project Manager | Business Analyst | IT Technical Analyst | Systems Analyst | Ensure Business Systems meet the needs of Employees
at
Island Health - Vancouver Island Health Authority
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Project Manager | Business Analyst | IT Technical Analyst | Systems Analyst | Ensure Business Systems meet the needs of Employees
Location
British Columbia, Canada, Canada
Who is Mark Mccready, Pmp? Overview
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Mark Mccready, Pmp is listed as Project Manager | Business Analyst | IT Technical Analyst | Systems Analyst | Ensure Business Systems meet the needs of Employees at Island Health - Vancouver Island Health Authority, based in British Columbia, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Mark Mccready, Pmp.
Mark Mccready, Pmp previously worked as Process Improvement Analyst at Island Health - Vancouver Island Health Authority and Project Manager at Morgan Stanley. Mark Mccready, Pmp holds Professional Development Certificate, Business Intelligence And Data Analytics from University Of Victoria.
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Email format at Island Health - Vancouver Island Health Authority
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Island Health - Vancouver Island Health Authority
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Profile bio
About Mark Mccready, Pmp
I am an accomplished Business Analyst with a background in technical analysis, and experience in project management, risk management, team leadership, troubleshooting, and problem-solving. My favourite part of work is driving efficiency through technology and automation. I am committed to driving continuous improvement and achieving project objectives while maintaining the highest standards of quality. I have a proven track record of delivering complex projects on time and within budget in a regulated financial SaaS organization. I possess exceptional communication skills and am able to effectively collaborate with cross-functional teams, stakeholders, and clients. I enjoy working with both technical and business people to ensure that everyone has a common understanding of the work. My excellent troubleshooting skills and analytical abilities allow me to identify identify and mitigate risks, optimize processes, and drive operational excellence. Skills include:Technical Analysis |Troubleshooting | Operational Improvement | Mergers & Acquisitions | Data Analysis Reporting | Project Planning | Team Leadership | Documentation | Visual Modeling | Business Intelligence AGILE | SaaS | Salesforce | Jira | Python | Selenium | MS Office Suite | Visio | Excel | Confluence
Current workplace
Mark Mccready, Pmp's current company
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Island Health - Vancouver Island Health Authority
AeroLeads page
9 roles
Mark Mccready, Pmp work experience
A career timeline built from the work history available for this profile.
Project Manager
- Managed multiple complex initiatives through effective communication and coordination with global stakeholders and senior leadership to effectively plan project activities. Proactively identified roadblocks and.
- Completed a current state and target operating model analysis to identify project activities to align post migration process with target operating model for implementations.
- Created Salesforce reports and dashboard templates for 6 teams to customize functional reporting and leadership reports.
- Restructured onboarding project workflow to follow Agile principles around project management.
- Leveraged extensive Jira knowledge to plan migration of data and workflow to Salesforce Cases. Created development requirements for workflow and field setup. Created and ran trainings for stakeholders to ensure.
Jan 2021 - May 2023
Technical Analyst
- Conducted in-depth investigations and successfully resolved complex issues related to entitlements infrastructure, ensuring seamless functionality of the Shareworks SaaS platform. Managed entitlements for a global.
- Utilized Jira and Salesforce to ensure timely and accurate completion of 6000 client access requests annually consistently meeting 48 hour SLA. Transactions increased 50% over 5 years without any additional headcount.
- Developed Python and Selenium automations for entitlements with efficiencies that reduced processing time by 50% and allowed for redeployment of resources to the Technical Analyst function.
- Received Golden Kaizen award for developing Excel VBA scripts that saved 10,000 hours annually.
Jun 2017 - Jan 2021
Application Security Manager
Solium
- Managed global entitlements as part of a 2 person team for 400 employees and 3000 annual client requests for the Shareworks SaaS platform while maintaining audit compliance and documentation. Proactively identified.
- Drove 80% of high touchpoint clients' adoption of self-service security. Reduced entitlement requests by 15% in the first year.
- Automated routine entitlement processes to eliminate manual processing, increasing productivity by 50% and improving accuracy.
- Established a continuous improvement mindset around entitlements infrastructure and process.
- Enhanced documentation of entitlements processes to ensure business continuity. Created a culture of knowledge sharing with co-worker and clients.
May 2015 - Jun 2017
Support Desk Analyst
Provided proficient technical support and troubleshooting to first and second tier users via phone and email.
Feb 2014 - Apr 2015
Warehouse Employee
Apr 2013 - Sep 2013
Assistant Manager
- Demonstrated leadership abilities ensuring the restaurant consistently exceeded cleanliness and quality standards. Oversaw the maintenance of cash floats and processing of deposits with meticulous attention to detail.
- Played a pivotal role in maintaining the position of the franchise as the second highest earner in the district.
Mar 2012 - Apr 2013
Sales Representative
Circulation Saver
Aug 2011 - Jul 2012
Customer Service Representative
Sep 2010 - Mar 2011
2 education records
Mark Mccready, Pmp education
Professional Development Certificate, Business Intelligence And Data Analytics
Information Technology
FAQ
Frequently asked questions about Mark Mccready, Pmp
Quick answers generated from the profile data available on this page.
What company does Mark Mccready, Pmp work for?
Mark Mccready, Pmp works for Island Health - Vancouver Island Health Authority.
What is Mark Mccready, Pmp's role at Island Health - Vancouver Island Health Authority?
Mark Mccready, Pmp is listed as Project Manager | Business Analyst | IT Technical Analyst | Systems Analyst | Ensure Business Systems meet the needs of Employees at Island Health - Vancouver Island Health Authority.
Where is Mark Mccready, Pmp based?
Mark Mccready, Pmp is based in British Columbia, Canada, Canada while working with Island Health - Vancouver Island Health Authority.
What companies has Mark Mccready, Pmp worked for?
Mark Mccready, Pmp has worked for Island Health - Vancouver Island Health Authority, Morgan Stanley, Solium, High Liner Foods, and Primesource Building Products.
How can I contact Mark Mccready, Pmp?
You can use AeroLeads to view verified contact signals for Mark Mccready, Pmp at Island Health - Vancouver Island Health Authority, including work email, phone, and LinkedIn data when available.
What schools did Mark Mccready, Pmp attend?
Mark Mccready, Pmp holds Professional Development Certificate, Business Intelligence And Data Analytics from University Of Victoria.
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