Mark Mccubbin Email & Phone Number

St Paul, Minnesota, United States

Develop systems leveraging data analysis to optimize the purchase and distribution of products within the stadium, ensuring proper stock coverage while minimizing spoilage.Devise and implement gameday procedures that streamline pre-game setup, in-game operations, and post-game breakdown, enhancing overall efficiency and effectiveness.Collaborate with clients and non-profit organizations to implement waste reduction initiatives, facilitating the distribution of surplus products to those in need, and progress towards a zero-waste goal.Cultivate and maintain strong vendor partnerships, ensuring reliable product access within specified timelines.Hire, train, and develop supervisors and porters, fostering a cohesive and efficient team while monitoring and staying within payroll guidelines.Ensure full compliance with government regulations and company and client policies regarding food safety, alcohol compliance, and sanitation procedures.Manage inventory control, including conducting inventory counts, generating reports, and processing invoices.

Minnetonka, Minnesota, United States

Led the Service and Engagement team to provide Target guests with the best retail experience. I ensured that our check lane, service desk, pick-up, and drive-up teams used a guest-first approach.Analyzed data to schedule according to guest patterns and improve payroll allocation. Collaborated with other departments to adjust in the moment to quickly meet guest demands.Forecasted labor needs and managed hiring, seasonal reductions, and training. Led staff of over 80 team members during peak.Selected to Target Leadership Training in 2022, a highly selective training program for Executive Team Leads fast-tracked for further promotion.Selected to represent the district in the Service and Engagement Sponsorship program to drive Service and Engagement improvements.

Minnetonka, Minnesota, United States

As one of the first Executive Team Leads of Fulfillment for Target, I drove my team to provide a great experience by picking and packing orders for our guests with an eye on speed, accuracy, quality, and safety. Under my guidance, our team was one of the leaders in picked-on-time, consistently scoring high marks, all while our business continued to grow.Established a culture of accountability and pride through clear expectations and performance management.Analyzed fulfillment data to properly schedule peak days and times and improve efficiency and payroll allocation. Collaborated with other departments in the moment to meet Target metrics and guest needs.Forecasted labor needs and managed hiring, seasonal reductions, and training. Led staff of over 80 team members during peak.Trained fellow Executive Team Leads and Team Leads and helped other stores improve and drive their fulfillment process.

Bloomington, Mn

Managed retail sales, service writing, and day-to-day facility and administrative operations.Helped develop COVID-19 operations plan.Oversaw inventory management.Was accountable for customer service resolutions, including in-person, online, and via phone.

Bloomington, Mn

Managed events, including vendor scheduling, logistics, and budget oversight to meet brand standards.Developed relationships with corporate and community-based teams, nonprofits, and advocacy groups.Managed grants and donations, including evaluation and facilitation of requests and budget management.Developed written and visual content for websites and social media.

Shakopee, Minnesota

Managed inbound and outbound shipping and receiving functions and all logistic activities, including management of third-party logistics partners.Supervised all inbound and outbound shipments to ensure accuracy and timeliness.Provided direct supervision to all warehouse personnel over multiple shifts.Managed staff interviews, hiring, training, scheduling, and terminations/seasonal layoffs.Maintained inventory accuracy through the entire material flow process, including receipt, storage, and replenishment.Worked daily with cross-functional teams, including Procurement and Operations.

Bloomington, Mn

Oversaw the Distribution Center customer service and order fulfillment operations including, but not limited to; inventory, shipping, receiving, staffing, employee training, and seasonal/specialized project management.Forecasted labor needs to achieve seasonal department goals while remaining within assigned budgets. Led staff of over 20 employees during peak operations.Managed staff interviews, hiring, training, scheduling, and terminations/seasonal layoffs for the Distribution department.Created and implemented training plans for Distribution employees related to job duties, certifications, and safety procedures.Created customized employee growth plans for Distribution staff, provided ongoing and annual assessments, and actively coached for success.Documented and analyzed distribution data points to monitor and improve department efficiency.Acted as Project Manager for unique seasonal, sale, expansion, and remodel projects. This included but was not limited to: coordinating resources related to on-time completion, creating schedules, and setting and reviewing production goals.

Bloomington, Mn

Was responsible for training new and existing sales staff at Erik's 23 retail locations in Minnesota and Wisconsin, as well as developing online and classroom curricula.Co-developed a proprietary online training system that saved significant payroll dollars by reducing the time required to prepare a new employee for the sales floor and packaging information in multiple formats, allowing employees to learn based on their style strengths. Sales staff are now ready to help customers in less than 16 hours of training compared to Erik's previous 50 hours of classroom-based training.Created online and classroom assessments for new and tenured staff.Responsible for evaluating new employees to determine competency before they worked in a retail location.Worked with Specialized Bicycle Components to develop a new sales process for store staff that increased sales and improved customer interactions. This cooperative effort included the development of the process, as well as the creation of a video-based training program for implementation.Trained new and existing staff via online tools and classroom settings on a wide variety of topics, including sales processes and tools, point-of-sale software, and products. This required cross-functional relationships with purchasing, marketing, and information technology departments, and strong relationships with industry partners.Key player in Erik's growth from 14 to 23 retail locations during my time as Sales Trainer, including successfully establishing a new Milwaukee market.Prior to their introduction at Erik’s, developed training and processes for ski sales and boot fitting, as well as for Erik’s kids’ ski and snowboard leasing program.

Minnesota

As an Income Development Associate, assisted in the planning and operations of major fundraising events, including five annual Relays for Life throughout the year. This included managing the efforts of hundreds of volunteers and coordinating sub-events leading up to the Relays. As a Communications and Marketing Associate, I planned and executed communications for fundraising events, advocacy, and cancer prevention.Helped to successfully launch Vermont's first Making Strides Against Breast Cancer walk.

Madison, Wi

Helped Erik's to successfully establish their first Madison, Wisconsin location, Erik's first store outside of the Twin Cities market.Consistently a top salesperson company-wide.

Coordinated and executed all public relations efforts for eight distinct brands and Trek-sponsored cycling teams.Maintained a strong relationship with established cycling media while also cultivating new relationships outside of cycling press.Placed products in major motion pictures and primetime television shows.Co-wrote the first Trek Travel catalog and provided PR support to launch the brand in 2002.

Bs, Journalism

Activities and Societies: University of Wisconsin men's lacrosse team, Phi Kappa Sigma FraternityBachelor's degree in Journalism.

Education record