Svp Corporate Optimization / Shared Services
Current
Oct 2024 - Present
AeroLeads people directory · profile
Mark Mcdermott Email & Phone Number
SVP Corporate Optimization - Shared Services
at
iQor
1 work email found
@alorica.com
4 phones found area 847, 949, and 866
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
SVP Corporate Optimization - Shared Services
Location
Greater Chicago Area, United States, United States
Who is Mark Mcdermott? Overview
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Quick answer
Mark Mcdermott is listed as SVP Corporate Optimization - Shared Services at iQor, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at alorica.com, phone signal with area code 847, 949, 866, and a matched LinkedIn profile for Mark Mcdermott.
Mark Mcdermott previously worked as SVP Corporate Optimization / Shared Services at Iqor and Chief Information Officer at Tsi - Transworld Systems Inc..
Company email context
Email format at iQor
This section adds company-level context without repeating Mark Mcdermott's masked contact details.
{first}.{last}@alorica.com
86% confidence
AeroLeads found 1 current-domain work email signal for Mark Mcdermott. Compare company email patterns before reaching out.
Profile bio
About Mark Mcdermott
Senior Executive with over 30 years of Information Technology and Contact Center / BPO Account Leadership expertise. Expert in the Global Contact Center / BPO Industry with deep expertise in core operational and innovation strategies. Leader in developing and managing global client customer experience programs and business transformation.
Listed skills include Outsourcing, Vendor Management, Program Management, Call Centers, and 38 others.
Current workplace
Mark Mcdermott's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Mark Mcdermott work experience
A career timeline built from the work history available for this profile.
Chief Information Officer
Nov 2023 - Sep 2024
Senior Vice President Strategic Client Engagement And Business Transformation
Transworld Systems Inc (TSI) stands as the leading tech-driven provider in Customer Experience Business Process Outsourcing, Accounts Receivable Management, Legal Services and Loan Servicing Solutions. With a robust financial foundation, TSI operates globally, featuring locations in the U.S., Canada, Latin America, India and the Philippines.
Mar 2023 - Nov 2023
Senior Vice President Client Solutions - Technology / Media / Entertainmant Portfolio
Executive Level Global Account Relationship Leadership. Responsible for 100% strategic alignment and for delivery on all Tech, Media and Entertainment client expectations. Trusted adviser and accountable to ensure we are leveraging every Alorica and partner network strategic capability possible to enrich the overall Alorica delivery experience.
Dec 2018 - Dec 2022
Senior Vice President It Operations And Interim Cio
Responsible for Global IT Delivery both Internal and External facing. Alorica Inc. is a market leader in the Business Process Outsourcing space with revenues over $2B - Alorica has 96,000 employees operating in 14 different countries globally.
May 2016 - Dec 2018
Svp It-Business Engagement And Technology Innovation
Lead resource and organization for IT - Client facing communication, coordination and partnership structure. Groups included Technology Client Management Team, IT Project Management, Product and Service Management Teams and primary support teams such as Service Desk and End User Management, Also led Tech Innovation teams and Client Advisory functions.
Feb 2012 - Jul 2016
Chief Information Officer
Global Chief Information Officer for this publicly held company - Responsible for end to end Technology Infrastructure, Applications and Innovation. Led the company's business objectives and IT initiatives to expand globally and establish core IT and operational support functions off-shore.
Mar 1996 - Feb 2012
Vp Information Technology
Discovery Zone Inc
Primary IT leader (reporting to the CIO) in this New-co Startup. Established the company's core infrastructure, POS Systems and ERP platforms from startup to approximately 500 US Domestic locations and over $500M annualized revenue. Company acquired by Viacom Corporation January 1996.
Apr 1994 - Mar 1996
Vice President Technology Services
Leader of the Information Technology M&A Conversion team during the company's high growth / acquisition time-frame from 1983 - 1994. Revenues grew from $400M to over $12B primarily through acquisition activity. Responsible for all IT effort strategy, planning and transformation activity,
Jan 1983 - Mar 1994
FAQ
Frequently asked questions about Mark Mcdermott
Quick answers generated from the profile data available on this page.
What company does Mark Mcdermott work for?
Mark Mcdermott works for iQor.
What is Mark Mcdermott's role at iQor?
Mark Mcdermott is listed as SVP Corporate Optimization - Shared Services at iQor.
What is Mark Mcdermott's email address?
AeroLeads has found 1 work email signal at @alorica.com for Mark Mcdermott at iQor.
What is Mark Mcdermott's phone number?
AeroLeads has found 4 phone signal(s) with area code 847, 949, 866 for Mark Mcdermott at iQor.
Where is Mark Mcdermott based?
Mark Mcdermott is based in Greater Chicago Area, United States, United States while working with iQor.
What companies has Mark Mcdermott worked for?
Mark Mcdermott has worked for Iqor, Tsi - Transworld Systems Inc., Alorica, Expert Global Solutions (Now Alorica), and Apac Customer Service.
How can I contact Mark Mcdermott?
You can use AeroLeads to view verified contact signals for Mark Mcdermott at iQor, including work email, phone, and LinkedIn data when available.
What skills is Mark Mcdermott known for?
Mark Mcdermott is listed with skills including Outsourcing, Vendor Management, Program Management, Call Centers, Bpo, Process Improvement, Customer Retention, and Contact Centers.
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