Mark Mc Email & Phone Number

Belfast, Gb

- Orchestrating the management of trainers and trainees, balancing administrative responsibilities with mentoring and leadership roles within syndicates.- Facilitating Criminal Foundation Training, Foot Surveillance, and Investigative Interviewing, employing digital and face-to-face methodologies.- Steering continuous improvement initiatives for Criminal Foundation Training, including mentorship for Counter Fraud Apprentices.- Pioneering accessible online learning products using Microsoft Sways, catering to diverse learning styles and neurodiversity challenges.- Designing Digital Classrooms to administer individual and syndicate exercises aligned with apprenticeship criteria.

- Demonstrated expertise in navigating diverse tax regimes, leading successful civil forfeiture cases and managing a spectrum of criminal investigations.- Proficient in securing Search Warrants, Surveillance Authorities, and Production Orders through legal channels.- Extensive experience in international collaboration for information acquisition and employing enhanced surveillance techniques.

Various roles within Customer Conpliance, for example, Disputed Overpayments and Complaints. This included Front Line Management duties before moving to Fraud Investigation.