Mark Anthony Mchenry

Mark Anthony Mchenry Email and Phone Number

Supervisor, Contact Center Services @ MedImpact Healthcare Systems, Inc.
Glendale, AZ, US
Mark Anthony Mchenry's Location
Phoenix, Arizona, United States, United States
Mark Anthony Mchenry's Contact Details

Mark Anthony Mchenry personal email

n/a
About Mark Anthony Mchenry

Experienced Support Supervisor with a demonstrated history of working in the customer service/support. Skilled in Customer Support, Coaching, Management, Hiring, and Leadership.

Mark Anthony Mchenry's Current Company Details
MedImpact Healthcare Systems, Inc.

Medimpact Healthcare Systems, Inc.

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Supervisor, Contact Center Services
Glendale, AZ, US
Website:
medimpact.com
Employees:
1866
Mark Anthony Mchenry Work Experience Details
  • Medimpact Healthcare Systems, Inc.
    Supervisor, Contact Center Services
    Medimpact Healthcare Systems, Inc.
    Glendale, Az, Us
    View
  • One Medical
    Centralized Support Services Manager
    One Medical Jul 2023 - Present
    Phoenix Az United States
    Update to position title transition from Office Manager.
    View
  • One Medical
    Office Manager
    One Medical Dec 2022 - Jul 2023
    Phoenix, Arizona, United States
    View
  • Bank Of America
    Senior Fraud Analyst
    Bank Of America Nov 2022 - Dec 2022
    Arizona, United States
    View
  • Amazon
    Seller Partner Support Supervisor
    Amazon Apr 2017 - Mar 2022
    Arizona, United States
    Managed performance and behavior of 15-25 Seller Support Associates through effective 1:1 meetings, coaching, and mentorship.
    View
  • Optum
    Operational Training Lead
    Optum May 2016 - Mar 2017
    Phoenix, Arizona Area
    Developed and administered new hire training materials as well as communicated information, updates and changes to the staff.
    View
  • Optum
    Customer Service Team Lead
    Optum Aug 2014 - May 2016
    Phoenix, Arizona Area
    Coached, trained, motivated, and mentored a team of 20-25 agents.
    View
  • Optum
    Customer Service Representative
    Optum Oct 2013 - Aug 2014
    Phoenix, Arizona Area
    Customer service support representative providing support for members with United Healthcare medical plans.
    View
  • Etelecare Global Solutions
    Customer Service Supervisor
    Etelecare Global Solutions Sep 2012 - Oct 2013
    Tempe, Arizona, United States
    Managed performance and behavior of 20-25 customer service representatives through effective 1:1 meetings, coaching, and mentorship.
    View
  • Etelecare Global Solutions
    Customer Service Representative
    Etelecare Global Solutions Aug 2010 - Sep 2012
    Tempe, Arizona, United States
    Proving outstanding customer service support for incoming callers in the outsource provider network.
    View

Mark Anthony Mchenry Skills

Leadership Customer Experience Team Building Social Media Job Coaching Human Resources Microsoft Powerpoint Customer Retention Customer Satisfaction Contact Center Management Customer Service Management Team Leadership Quality Assurance Performance Management Microsoft Office Microsoft Word Operations Management Risk Assessment Contact Centers Microsoft Excel Leadership Development Training Microsoft Outlook Contact Center Operations Employee Training Customer Service Customer Support Content Center Managment Content Development Customer Engagement Teamwork Management Business Coaching Coaching Coaching And Mentoring Problem Solving Hiring

Mark Anthony Mchenry Education Details

Frequently Asked Questions about Mark Anthony Mchenry

What company does Mark Anthony Mchenry work for?

Mark Anthony Mchenry works for Medimpact Healthcare Systems, Inc.

What is Mark Anthony Mchenry's role at the current company?

Mark Anthony Mchenry's current role is Supervisor, Contact Center Services.

What is Mark Anthony Mchenry's email address?

Mark Anthony Mchenry's email address is mc****@****zon.com

What schools did Mark Anthony Mchenry attend?

Mark Anthony Mchenry attended Grand Canyon University.

What skills is Mark Anthony Mchenry known for?

Mark Anthony Mchenry has skills like Leadership, Customer Experience, Team Building, Social Media, Job Coaching, Human Resources, Microsoft Powerpoint, Customer Retention, Customer Satisfaction, Contact Center Management, Customer Service Management, Team Leadership.

Who are Mark Anthony Mchenry's colleagues?

Mark Anthony Mchenry's colleagues are Pette Santos, Noelle Moore, Ayonda James, Susan Ott, David Cruz, Angie Smith, Jonathan Toft, Pharmd, Mba.

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