Senior Business Consultant, Project Manager
Current Project manage, implement, train and provide support for the range of software products that DMS market: Logility, Demand Solutions SaaS Cloud Platform, Slim4, Avercast and Qlik. Manage software implementations and process development projects, owning the critical path milestones from audit through to go-live and training. Successful implementations include: Woolworths, CR Mining, Pharmacare, Godfreys, Bondi Sands, iNova Pharma, Actron Air, Lagardere Travel, Freedom Furniture, Antipodes Cosmetics, GWA Group, Gerard Lighting. Manage budget and approvals of commercial agreements/signoff. Manage timeline via methods such as traditional Waterfall and Agile. (Client dependent). Chair Steering Committee, guide the action plan and communicate requirements with key project stakeholders. Product installation /implementation whilst providing Customer face-to-face product training. Carry out Supply Chain and Demand Planning process audits and report back to clients with recommended improvements. Document both Project Charter (Statement of Works) and Process Design in line with agreed client expectations. Carry out master data testing and ensure that the formatting is in line with specified requirements. Facilitate customer visits as necessary to fully support and identify customer problems and their subsequent solutions. Document both Project Charter (Statement of Works) and Process Design in line with agreed client expectations. Maintain excellent customer service and support for current customers to build long term client relationships. Development of user base to ensure the successful application of software solutions within their businesses. Support current clients to achieve their business objectives. Educate new clients who can appreciate the benefits of decision support solutions. Develop relationships with organisations in the market place who can understand the benefits and applications of Demand Solutions systems.