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Mark Mcrae Email & Phone Number
Director of Client Success
at
IT Solutions
1 work email found
@rbc.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Mark Mcrae? Overview
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Mark Mcrae is listed as Director of Client Success at IT Solutions, based in Canada, Canada, Canada. AeroLeads shows a work email signal at rbc.com and a matched LinkedIn profile for Mark Mcrae.
Mark Mcrae previously worked as Chief Operating Officer | Partner at Pace Technical and Chief Strategy Officer | Partner at Pace Technical. Mark Mcrae holds Bachelor Of Arts (B.A.) from The University Of Western Ontario.
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Email format at IT Solutions
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{first}.{last}@rbc.com
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Profile bio
About Mark Mcrae
WHO IS MARK McRAE?Chief Operating Officer at Vertex, which started in 2008, with 30+ years of combined IT experience for one reason: To provide Law Firms and companies in other industries a TRUSTED, one-stop-shop for all Cloud & IT services and solutions and flexible IT infrastructures for an affordable price. Whether you’re looking for someone to outsource your IT support to, or simply needing help upgrade your network, we're here to help. VERTEX SOLUTIONS: THE GREATER TORONTO AREAS ONE-STOP-SHOP FOR ALL CLOUD & IT SUPPORT AND SERVICESWe can customize a plan specifically for you. Why hire us? Our clients on average save over $3,000K/month and dramatically improve productivity thanks to Vertex. Additionally:• All of our work is 100% guaranteed to YOUR complete satisfaction• Our technicians and Help Desk are local (not outsourced overseas)• No geek speak• No long-term contracts• Multiple industry certifications, awards and partnerships• We understand Law specific applications, the integrations of these applications and Law Firm workflow. AREAS OF EXPERTISE:• Cloud Computing• Managed Services• Business Continuity• Cybersecurity• Network Upgrades• Server Upgrades• Remote Access Solutions SPECIFIC LAW APPLICATIONS• Amicus Attorney• Worldox Paperless Office• Primafact• Korbitec ACL3• PCLaw• Philips and Dragon Speech Processing• Time Matters• iManage• Quickbooks• Copitrak• WordLX• And many more... Vertex is very experience in working with both small – medium size businesses.HOW TO REACH ME:➟➟ Please feel free to reach out to me via LinkedIn or email me at mmcrae (@) vertexcorp.ca with any questions about IT Services, IT Support, Cloud Computing and Computer Help.LEARN MORE:Visit ☛ http://vertexcorp.ca
Listed skills include Project Management, Disaster Recovery, Sdlc, Vendor Management, and 28 others.
Current workplace
Mark Mcrae's current company
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7 roles
Mark Mcrae work experience
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Chief Operating Officer | Partner
Current
Jan 2024 - Present
Chief Strategy Officer | Partner
Current
Oct 2022 - Present
Cheif Operating Officer | Partner
May 2016 - Jan 2023
Virtual Chief Information Officer
Jan 2014 - Apr 2016
Manager - Global Server Virtualization Development And Support
- Responsible for the development and support of RBC’s Virtualized Windows Server Platform hosting more than 25,000 Virtual Servers and 10,000 Virtual Desktops. Service offering ensures end-to-end delivery and management.
- Manages a global team consisting of 6 senior virtualization analysts locally and a single resource from each of the 9 RBC regional offices. Oversees resources, budgets, project plans, and drive schedules.
- Leverages VMWare Configuration Manger and develops multiple PowerShell scripts to automate the pull of data from ESX hosts to support the scoring against our published Technical Security Standards Information Security.
- Negotiates RBC Enterprise Licensing Agreement with VMWare.
- Works directly with Vendors, Account Executives, Directors and Enterprise Architecture team to build out strategic direction for the virtual technology including upgrades and new tools to meet the needs of the business.
- Leads all POC initiatives and acts as secondary decision maker for investments in new technology.
Mar 2011 - Dec 2013
Team Lead - Enterprise Application Packaging And Software Distribution - It Support
- Directed the coding, testing and operations of a team consisting of 10 direct reports and up to 5 contractors; oversees resources, budgets, project plans, and drive schedules.
- Led the implementation and change cycles for the bank’s most critical financial applications including the Sales and Service Platform for Domestic Banking and Capital Markets trading application.
- Partnered and collaborated with Release Managers and Problem Mangers to achieve the highest level of service.
- Provided architectural and technical guidance to product development to ensure sound software engineering design processes and quality practices are followed.
- Committed to Innovation, Automation and Self-Serve technologies to lower day to day operational costs.
Nov 2005 - Apr 2011
2 education records
Mark Mcrae education
Bachelor Of Arts (B.A.)
Post Graduate Diploma, Applied Information Technology, Ait With Distinction
Iti
FAQ
Frequently asked questions about Mark Mcrae
Quick answers generated from the profile data available on this page.
What company does Mark Mcrae work for?
Mark Mcrae works for IT Solutions.
What is Mark Mcrae's role at IT Solutions?
Mark Mcrae is listed as Director of Client Success at IT Solutions.
What is Mark Mcrae's email address?
AeroLeads has found 1 work email signal at @rbc.com for Mark Mcrae at IT Solutions.
Where is Mark Mcrae based?
Mark Mcrae is based in Canada, Canada, Canada while working with IT Solutions.
What companies has Mark Mcrae worked for?
Mark Mcrae has worked for It Solutions, Pace Technical, Vertex Solutions Corporation, and Rbc.
How can I contact Mark Mcrae?
You can use AeroLeads to view verified contact signals for Mark Mcrae at IT Solutions, including work email, phone, and LinkedIn data when available.
What schools did Mark Mcrae attend?
Mark Mcrae holds Bachelor Of Arts (B.A.) from The University Of Western Ontario.
What skills is Mark Mcrae known for?
Mark Mcrae is listed with skills including Project Management, Disaster Recovery, Sdlc, Vendor Management, Enterprise Software, Integration, Itil, and It Management.
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