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Over 20 years experience in developing technology solutions, managing relationships and building business in extremely competitive environments.Proven Technology and Relationship Management expertise for five Fortune 500 firms – Bank of America, Countrywide (as part of the IT management team), Hewlett-Packard, Compaq, and Inacom (as part of the Sales team).Excellence in providing market expansion to high-growth startups and companies in the financial services, health care and entertainment industries.Specialties: Professional Relationship Management skills, specializing in creating long term, mutually beneficial business relationships.Adept at taking existing assets and creating additional value by breaking down processes and applying experience from differing industries.Skilled at managing cross-functional, multi-disciplinary projects within time, and resource contstraints.Varied technology background - familiar with data center tech, telephony infrastructure, data networking, etc.
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Vp OperationsGnci Dec 2015 - Present
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Business OperationsGnci Apr 2011 - Dec 2015Lead process engineering and improvement initiatives for product support, manufacturing and base business operations.
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General ManagerCvm Packaging Jul 2010 - Apr 2011
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Vp, Ediscovery Service DeliveryBank Of America Jun 2009 - Apr 2010• Managed client facing aspects of the Bank’s Electronic Discovery (Technology service chartered with gathering and preparing electronic documents for Legal, Regulatory, Human Resources, Audit and Compliance matters) service offering.• Developed marketing strategies to commoditize eDiscovery services; built client relationships and established critical regulatory/legal counsel partnerships.• Architected portfolio management framework including case metrics, prioritization and operational efficiencies.• Provided regular executive-level briefings and reporting.• Managed resources in forensic data collection, analytics and secure delivery. -
Data Security Manager (Consultant)Bank Of America Oct 2008 - May 2009• Reported directly to the CISO of Countrywide Financial during Bank of America transition.• Responsible for transition / integration activities related to access management.• Successfully led teams that developed a robust access validation, tracking and reporting methodology in order to re-validate 55,000 users to more than 100 critical applications in less than 90 days. Note: this process was adopted as a best practice by Bank of America.• Closed all outstanding access management regulatory audit findings within aggressive transition deadlines.• Key participant in Bank of America’s Identity and Access Management project team responsible for defining requirements and conducting product evaluation to enable seamless Countrywide integration.
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Vp Support OperationsCountrywide Financial Corporation Aug 2007 - Feb 2008Management of technology support department (Knowledge Management, Analyst Audit, Client Satisfaction and Management Escalations teams) that increased the effectiveness of all technology support operations.• Developed and implemented methodology for eliminating resource intensive support calls. • Implemented application support Management Escalation service for in 3 field based, revenue generating business units.• Captured higher value customer satisfaction data more accurately by designing new, more innovative customer surveys with greater data manipulation and acquisition opportunities.
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Vp It Account ManagementCountrywide Financial Corporation Aug 2004 - Aug 2007Created and drove initiatives that allowed Countrywide business units to better leverage centrally managed technology resources.• Managed regional and international IT activities; US expansion, change of security posture in India, and transition of subsidiary assets in the UK• Developed and executed innovative initiative for delivering valuable IT Key Performance Indicators (KPIs) and IT Project Portfolio information throughout Countrywide business units. • Advanced cooperation and synergy between Countrywide’s technology and business divisions for greater efficiency and cost savings.
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Founder & PresidentGrafton Plastics & Packaging, Inc. Apr 2003 - Aug 2004Operated a sourcing and sales corporation targeting Western US-based consumer products manufacturers of plastic packaged goods.• Planned, capitalized and created a revenue generating company.• Acquired source relationships with manufacturers and distributors of plastic packaging for resale to customer base.
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Product Specialist; Territory Account ManagerHewlett-Packard Apr 2000 - Apr 2003Managed product-specific (client systems) business for large organizations in Southern California.• Played integral role in growing and maintaining high profile business in strategic market segments (Internet, Media & Entertainment, Health Care, etc.).• Developed and presented client product solutions to new and existing customers and trade events (seminars, etc.).Managed northern Los Angeles/Central Coast mid-market customers; responsible for sales across a large and varied product line (professional services, client products, industry standard & high-performance servers, storage, etc.).• Coordinated virtual team of product and solutions specialists to increase share of customer spend.• Authored and coordinated written responses to complex proposal requests; led solutions presentations upon “short list” selection. -
Territory Account ManagerCompaq 2000 - 2003
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District Sales ManagerInacom Feb 1998 - Dec 1999Managed staff of eight sales representatives calling on businesses in Southern California with multi-million dollar annual budget.• Developed and implemented complex business solutions for multi-billion dollar companies.• Managed business forecasts, evaluation and career development, assisted in closing large opportunities
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Relationship ManagerInacomp Of Torrance Apr 1991 - Feb 1998Acquired and managed Fortune 500 customers in Southern California.• Created, marketed and implemented innovative solutions to enterprise customers in Southern California.• Developed skills that allowed me to contribute meaningfully to the success of the company (Phone skills as an inside sales rep, importance of cash flow as collections manager, verbal and written communications skills as a sales rep, etc.).
Mark Meierhoefer Skills
Mark Meierhoefer Education Details
Frequently Asked Questions about Mark Meierhoefer
What company does Mark Meierhoefer work for?
Mark Meierhoefer works for Gnci
What is Mark Meierhoefer's role at the current company?
Mark Meierhoefer's current role is VP Operations at GNCI.
What is Mark Meierhoefer's email address?
Mark Meierhoefer's email address is ma****@****zon.net
What is Mark Meierhoefer's direct phone number?
Mark Meierhoefer's direct phone number is +180563*****
What schools did Mark Meierhoefer attend?
Mark Meierhoefer attended California State University-Long Beach, Northern Arizona University.
What skills is Mark Meierhoefer known for?
Mark Meierhoefer has skills like Networking, Vendor Management, Project Portfolio Management, Data Center, Enterprise Architecture, Business Analysis, It Strategy, Long Term, Process Improvement, Risk Management, Business Continuity, It Management.
Who are Mark Meierhoefer's colleagues?
Mark Meierhoefer's colleagues are Kristen Mccluskie.
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