Mark Mello's Location
Dallas, Texas, United States, United States
Mark Mello's Contact Details
Mark Mello work email
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Mark Mello phone numbers
About Mark Mello
IT Professional with over 30 years of experience in both military and civilian sectors. Solid technology skills complement extensive systems and network administration expertise. Proven ability to produce superior results in high-pressure environments. Excellent customer service and communication skills. Always willing to learn new tasks. Clearance Level: Top Secret SCI Department of Justice / Department of DefenseU.S. AIR FORCE — ANDREWS AFB TECHNICAL SERGEANT (TSGT) RETIRED: Assistant Chief Information Systems, 1985 TO 2008
Mark Mello Work Experience Details
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Csp Merlin Enclave Lead/ManagerGovcio Oct 2021 - PresentDallas, Texas, United States•Team Lead for the Merlin Information Resource Specialist responsible for providing guidance, instruction, direction and leadership to a group of other individuals (the team) for the purpose of achieving a key result or group of aligned results. Acting as the conduit between senior management and staff.•Deployment Lead for all installation, tech. refresh and systems moves•Completed monthly reports for all team members performance and status of site visits•Key player in training new team members for deployment in the field, Foreign and domestic•Extensive hands-on technical experience on server, router, switches, and workstations•Troubleshooting and preventive maintenance visits •Prepares and maintains site documentation, including property inventories, site notes and drawings •Perform COMSEC duties •Promptly responding to IT-related incidents and service requests and troubleshooting to resolve end-user problems •Operating, maintaining and administering computer networks and related computing environment including computer hardware, software, and related documentation in accordance with IT best practices •Performing data backups and disaster recovery operations •Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacement of defective components •Planning, coordinating, and implementing network security measures to protect data, software and hardware•Interfacing with customer, technical staff, team members, and management to identify issues, negotiate changes, and provide strong customer service both orally and in writing •Tracking and supporting periodic hardware and software upgrades •Working closely with support partners to promptly resolve incidents and service requests. •Perform site survey and provide recommendation for new facility build-out and remodeling •Provide recommendation to customers on IT solutions•Systems administration in a classified environment -
Sr. Network System Engineer (Merlin Information Resource Specialist Team Lead)Leidos May 2017 - Oct 2021Dallas/Fort Worth Area•Team Lead for the Merlin Information Resource Specialist responsible for providing guidance, instruction, direction and leadership to a group of other individuals (the team) for the purpose of achieving a key result or group of aligned results. Acting as the conduit between senior management and staff.•Deployment Lead for all installation, tech. refresh and systems moves•Completed monthly reports for all team members performance and status of site visits•Key player in training new team members for deployment in the field, Foreign and domestic•Extensive hands-on technical experience on server, router, switches, and workstations•Troubleshooting and preventive maintenance visits •Prepares and maintains site documentation, including property inventories, site notes and drawings •Perform COMSEC duties •Promptly responding to IT-related incidents and service requests and troubleshooting to resolve end-user problems •Operating, maintaining and administering computer networks and related computing environment including computer hardware, software, and related documentation in accordance with IT best practices •Performing data backups and disaster recovery operations •Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacement of defective components •Planning, coordinating, and implementing network security measures to protect data, software and hardware•Interfacing with customer, technical staff, team members, and management to identify issues, negotiate changes, and provide strong customer service both orally and in writing •Tracking and supporting periodic hardware and software upgrades •Working closely with support partners to promptly resolve incidents and service requests. •Perform site survey and provide recommendation for new facility build-out and remodeling •Provide recommendation to customers on IT solutions•Systems administration in a classified environment -
Advanced Engineer/Scientist 2-Network/ Tel (Team Lead)General Dynamics Mission Systems May 2003 - May 2017Dallas, Texas• Merlin Information Resource Specialist for over 48 Department of Justice Site across the country and throughout Central America• Built and Implemented Window 2000, 2003, 2008, 2012 and 2016 Servers on API and Wang Tempest Servers and HP DL380 Series Servers.• Install and configure Windows XP and 7 Operation Systems.• Configure and trouble shoot Cisco Catalysis Switches 2900, 2950, 2960g, 2960x and (3750 Fiber Tempest Unit) series switches• Install and configure all type of printers and plotter • Install and implemented all API Tempest Secure Equipment (servers/switches/workstations/printer/plotters) • In charge of completing and documenting all site surveys for new installations, office moves and new construction• Experience and knowledge with Active Directory and Domain Controllers• Experience and knowledge with DNS and WINS• Enhanced users performance on systems applications • Install and configure APC SmartsUPS (Matrix / 650 / 800 /2200 series) • Install and configure Network Encryption System (4000 / 4000A series) • Install and configure Sectera In-Line Network Encryptor (KG-235) • Install and configure General Dynamics Taclane KG-175 (Mini and Micros)• Install Network cabinet for HP mountable series equipment• Install Tempest Equipment into Trusty System Secure Safes Container’s• Install and terminate fiber optic cable• Install and terminate CAT5 cable• Install and configure Microsoft Exchange 5.5 and 2003 services and trouble shoot exchange services• Create Domain and E-mail Accounts in Window 2003 Exchange Server• Experience in emerging data between different Exchange Servers• Experience and knowledge in imaging computer systems • Experience and knowledge with LANDesk Management Software• Install and configure Veritas Backup Exe. 8.0, 9.1 and 10.0 Software• Experience and knowledge in testing new images for Network use• Experience and knowledge with MacAfee and Norton Anti-Virus Software • Knowledge in creating Print Script
Mark Mello Skills
Systems Engineering
Information Assurance
Dod
Security Clearance
Configuration Management
System Administration
C&a
Government Contracting
Dodaf
Security Engineering
Security
Vmware
Earned Value Management
Clearcase
Active Directory
Servers
Computer Security
Troubleshooting
Visio
Microsoft Exchange
Windows 7
Network Engineering
Mark Mello Education Details
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Business, Information Systems -
Information Manager
Frequently Asked Questions about Mark Mello
What company does Mark Mello work for?
Mark Mello works for Govcio
What is Mark Mello's role at the current company?
Mark Mello's current role is CSP Merlin Enclave Lead/Manager.
What is Mark Mello's email address?
Mark Mello's email address is ma****@****dos.com
What is Mark Mello's direct phone number?
Mark Mello's direct phone number is (877) 449*****
What schools did Mark Mello attend?
Mark Mello attended University Of Phoenix, Community College Of The Air Force.
What skills is Mark Mello known for?
Mark Mello has skills like Systems Engineering, Information Assurance, Dod, Security Clearance, Configuration Management, System Administration, C&a, Government Contracting, Dodaf, Security Engineering, Security, Vmware.
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Mark Mello
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