Mark Menges Email & Phone Number

Espoo, Southern Finland, FI

• Led team of engineers and developers in the conception, development, and deployment of new process and tools to deliver RF signal testing services for 4G LTE sites and carrier additions
• New process removed days from overall site deployment cycle and reduced data collection and processing costs by more than 50%; resulting cost and price reduction aided in retaining customer business
• Developed documentation, delivered training and provided post launch support for field technicians and engineers
• Tool development efforts included smart phone based apps, databases, and ECO system
• Called upon by other teams as business case SME to lead development of cost reductions and implementation plans
• Recruited into this role when prior role and organization were restructured out of the company

Espoo, Southern Finland, FI

• Prepared monthly Network Design and RF Optimization KPIs for monthly senior leadership reviews
• Developed proposals for additional KPIs, KPI reporting automation, and Standard Global Processes and Tools
• New CEO agenda restructured this group and my position out of the company

Espoo, Southern Finland, FI

• Led Business Management team of 7 staff, supported North America Services Deployment team of 1,500+ staff with an annual budget of $250M.
• Prepared monthly forecasts for staffing, internal and supplier spend, and capital expense
• Improved financial and operations planning by establishing standard processes, metrics and schedules
• Analyzed financial and operating results; reported at monthly/quarterly operations reviews with senior management, offered specific, actionable, data driven guidance to deliver results within and ahead of budget and.
• Delivered 9% average year-over-year cost productivity improvement for the Business
• Drove modest staffing expansion and upgrades during periods of explosive growth while enhancing results

Espoo, Southern Finland, FI

• Developed and managed annual budgets of $30M+ to support team of 150 staff
• Lead the project management organization within the Network Operations Team which consisted of 85 staff to successfully deliver services for 3G wireless networks in 27 markets, in support of $4B revenue project.
• Created staffing cost efficiencies in excess of $1M+ by optimizing balance of internal and contract staff for 3G network operations service; achieved cost reductions of approximately $1M through cost recovery of T&L.

• Deployed i2 Technologies and Webplan applications for Wireless Business Unit supply and demand planning
• Assigned Team Lead of engineers supporting Supply Node Integration; developed business processes, designed and executed test plans, and validated data, planning models, and tool functionality.

• Developed total cost model and evaluated impact of design and operational changes to $6B/yr global supply chain
• Designed and implemented supply chains with ability to ship direct from contract manufacturer to international customers; significantly reduced cost and delivery interval.
• Coordinated NAFTA product qualification; reduced import duty expenses up to 20%

• Developed Dock-To-Shop inbound logistics process; reduced inventory pipeline from weeks to days of stock
• Created Supplier Logistics Capability Analysis to assess supplier logistics abilities.

• Achieved ISO 9001 and NRC quality certification; enabled company to ship backlog of over $2M of products
• Developed and managed inspection and test plans for projects valued $40M+/year.
• Performed internal quality audits and external supplier quality assessments

Bsie, Industrial Engineering

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