Mark Menges Email & Phone Number

Espoo, Southern Finland, Fi

• Led team of engineers and developers in the conception, development, and deployment of new process and tools to deliver RF signal testing services for 4G LTE sites and carrier additions• New process removed days from overall site deployment cycle and reduced data collection and processing costs by more than 50% ; resulting cost and price reduction aided in retaining customer business• Developed documentation, delivered training and provided post launch support for field technicians and engineers• Tool development efforts included smart phone based apps, databases, and ECO system• Called upon by other teams as business case SME to lead development of cost reductions and implementation plans• Recruited into this role when prior role and organization were restructured out of the company

Espoo, Southern Finland, Fi

• Prepared monthly Network Design and RF Optimization KPIs for monthly senior leadership reviews• Developed proposals for additional KPIs, KPI reporting automation, and Standard Global Processes and Tools• New CEO agenda restructured this group and my position out of the company

Espoo, Southern Finland, Fi

• Led Business Management team of 7 staff, supported North America Services Deployment team of 1,500+ staff with an annual budget of $250M. • Prepared monthly forecasts for staffing, internal and supplier spend, and capital expense• Improved financial and operations planning by establishing standard processes, metrics and schedules• Analyzed financial and operating results; reported at monthly/quarterly operations reviews with senior management, offered specific, actionable, data driven guidance to deliver results within and ahead of budget and defined KPIs• Delivered 9% average year-over-year cost productivity improvement for the Business • Drove modest staffing expansion and upgrades during periods of explosive growth while enhancing results• Reduced costs by excess of $12M through aggressive cost management and specific cost reduction initiatives; developed and deployed productivity measures designed to ensure the cost reduction actions were permanent

Espoo, Southern Finland, Fi

• Developed and managed annual budgets of $30M+ to support team of 150 staff• Lead the project management organization within the Network Operations Team which consisted of 85 staff to successfully deliver services for 3G wireless networks in 27 markets, in support of $4B revenue project. • Created staffing cost efficiencies in excess of $1M+ by optimizing balance of internal and contract staff for 3G network operations service; achieved cost reductions of approximately $1M through cost recovery of T&L expense.

• Deployed i2 Technologies and Webplan applications for Wireless Business Unit supply and demand planning• Assigned Team Lead of engineers supporting Supply Node Integration; developed business processes, designed and executed test plans, and validated data, planning models, and tool functionality.

• Developed total cost model and evaluated impact of design and operational changes to $6B/yr global supply chain• Designed and implemented supply chains with ability to ship direct from contract manufacturer to international customers; significantly reduced cost and delivery interval.• Coordinated NAFTA product qualification; reduced import duty expenses up to 20%

• Developed Dock-To-Shop inbound logistics process; reduced inventory pipeline from weeks to days of stock• Created Supplier Logistics Capability Analysis to assess supplier logistics abilities.

• Achieved ISO 9001 and NRC quality certification; enabled company to ship backlog of over $2M of products• Developed and managed inspection and test plans for projects valued $40M+/year.• Performed internal quality audits and external supplier quality assessments

Bsie, Industrial Engineering

Mba, Mba