Mark Merifield Email & Phone Number

London, England, GB

London Area, United Kingdom

Supporting awareness of Digital team, adoption of Digital services, and improve capability of staff working with us

United Kingdom

Managing Cabinet Office digital and technology spend controls framework in BEIS Digital.

London, United Kingdom

• Providing advice guidance and training to central government on the management of digital information:
• 3 direct reports
• Provide strategic direction for the style and content of our information management guidance and website redevelopment.
• Delivered guidance to help departments understand their business requirement for managing information.
• Leading work through the government Open Standards Board for a metadata standard for identifying the government record.
• Developed a commitment on records management for the Open Government Partnership UK National Action Plan.

London, United Kingdom

• 3 direct reports, 10 indirect reports
• Delivered business process analysis to support implementation legislative change, 20 year rule.
• Delivered business and cultural change within my department to meet the demands of this new legislation.
• Developed new workflows to support the cost effective transfer of records between government and The National Archives.
• Embedded digital information management best practice within the government IT strategy's Information Principles.

London, United Kingdom

• Identified mutually supportive communities and built relationships with them, e.g. Information Assurance community.
• Steered project direction and outcomes in support of government stakeholder requirements.
• Created and delivered a suite of respected training courses, training over 400 Civil Servants up to Board level to date.
• Developed a risk assessment framework applied to assessments of 15 central departments with published recommendations.

London, United Kingdom

• 3 indirect reports
• Launched a cloud service to host open access research and data built on open-source code.
• Project managed the development of the service using agile development methodologies.
• Led planning the development of the service with user needs.
• Took an instrumental role in encouraging management board to support active participation in the open source community.
• Created online training materials.

London, United Kingdom

• Managed delivery of research website (1 million+ users), liaising with hosting providers to meet service levels for uptime
• Delivered iterative releases: gathering requirements, scheduling builds, planning user acceptance testing, and alpha, beta and live releases
• Delivered whole site re-branding to achieve distinctive site presence within the Elsevier portals portfolio
• Introduced data protection policy across the portal

London, United Kingdom

• 5 direct reports
• Ensured exceptional customer service responses across two teams
• Managed and directed workloads prioritizing where necessary, and minimizing backlogs
• Liaised with suppliers to ensure accurate customer records were kept and products delivered
• Ran staff induction programmes