Mark Meyer Email & Phone Number

United States

Mountain View, California, United States

Automotive Parts Specialist / Manager• Identify and order the correct part(s) for any repair• Maintain current knowledge base in automotive parts and with changes in computer systems for automotive parts, including Collision Link / Repair Link, and World Pac• Source or look up parts, and understand parts assemblies / subassemblies• Schedule and dispatch parts to technicians• Write and assign work orders to technicians and monitor progress• Close out customer interactions and process payments• Manage physical parts inventory, and follow up on back-ordered parts• Coordinate and schedule customer service appointments, as well as sublet repairs with other vendors • Maintain accurate records of service transactions and customer interactions• Handle customer complaints and resolve issues in a professional manner• Perform monthly reconciliation of parts procurement transactions, including warranty and core returns• Manage and oversee the daily shop operations in owner’s absence, as needed

San Rafael, California, United States

Assistant Parts Manager• Promoted through various positions, including Driver, Shipping / Receiving, Wholesale, Retail and Back Counter• Source or look up parts using industry systems for automotive parts, including Snap On and GM online digital catalogs• Managed parts inventory using Reynolds and Reynolds automotive software solution• Trained and certified in safe forklift operation• Provided exceptional customer service and ensured customer satisfaction

San Bruno, California, United States

Automotive Mechanic; Service Writer• Complete repairs, maintenance, and installations efficiently on all automotive vehicles, both domestic and imports• Perform routine automotive diagnostics and multi-point inspections• Identify and order the correct part(s) for any repair• Coordinate and schedule service appointments• Write up customer cars and internal cars• Explain vehicle maintenance requirements to customers• Communicate with customers about repair options, costs, and benefits• Manage and oversee the daily shop operations in owner’s absence, as needed

High School Diploma

Automobile/Automotive Mechanics Technology/Technician