Mark Meyer

Mark Meyer Email and Phone Number

Enterprise Infrastructure Professional @ Integrated Protection Systems
Mark Meyer's Location
Minneapolis, Minnesota, United States, United States
Mark Meyer's Contact Details

Mark Meyer personal email

n/a

Mark Meyer phone numbers

About Mark Meyer

Motivated and accomplished IT and networking professional seeking opportunities supporting enterprise infrastructure. Possesses excellent verbal, written, and interpersonal communication skills. Provides outstanding customer service. Dependable and organized. Quick learner and creative, analytical thinker who is flexible with work tasks and special assignments. Works well independently and with a team. Extensive experience with continuous improvement and advanced quality tools.

Mark Meyer's Current Company Details
Integrated Protection Systems

Integrated Protection Systems

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Enterprise Infrastructure Professional
Mark Meyer Work Experience Details
  • Integrated Protection Systems
    It Director
    Integrated Protection Systems Jul 2023 - Present
    Brooklyn Park, Mn, Us
    Responsible for overseeing all IT operations and enterprise infrastructure.
  • Veritas Technologies Llc
    Senior Principal Technical Support Engineer
    Veritas Technologies Llc Oct 2016 - Jul 2023
    Santa Clara, California, Us
    Provide technical support and troubleshooting for NetBackup 7 & 8 enterprise network backup application. Support for multiple platforms including Windows server 2008/2012, RedHat Linux 6.6/7, Solaris 10, VMware vSphere 5.5/6.0/6.5, MS Exchange, Sharepoint, Oracle, MS SQL, and more. Support tape backup, deduplication, basic disk, NDMP, NFS shares, VMware snapshots, NetBackup hardware appliance (RedHat Linux based), and more. Reproduce customer issues in lab environment. Maintain issue documentation in Salesforce CRM.
  • Forcepoint Llc
    Network Security Technical Support Engineer
    Forcepoint Llc Mar 2016 - Oct 2016
    Austin, Tx, Us
    Provided technical support for Stonesoft Next Generation Firewall. Assisted customers with firewall feature and configuration questions. Reproduced customer reported issues in VMware vSphere ESXi virtual lab environment. Maintained and configured lab environments including virtual firewalls and servers (Linux/Windows). Maintained communication with customer up to final issue resolution and documented tickets and resolutions in internal customer service database.
  • Brocade
    Network Technical Support Engineer - Level 2
    Brocade Feb 2014 - Feb 2016
    San Jose, Ca, Us
    Provided level 2 layer 2/3 technical support for end users of Brocade IP Campus switch and router products. Core duties included providing technical solutions for customer breakdowns and configuration issues. Confirmed failures via lab replication of customer environments and analysis of packet captures using Wireshark. Customer interaction via phone, remote sessions, and email. Accurate and detailed maintenance of customer case records in Salesforce. Drive towards best in industry customer service standards.
  • Rbc Wealth Management
    Help Desk Technician (Contractor)
    Rbc Wealth Management Dec 2013 - Jan 2014
    Toronto, Ontario, Ca
    Provided subject matter expert level knowledge and application support services to Financial Advisers and Client Associates for roll out of new RBC ClientView CRM application.
  • Comm-Works
    Visio Project Coordinator (Contractor)
    Comm-Works Sep 2013 - Nov 2013
    Minneapolis, Mn, Us
    Translated over 260 marked up and hand drawn customer site surveys into standardized professional Visio drawings. Negotiated pricing with and scheduled installation contractors to perform surveys, cable runs, networking equipment installs and infrastructure services, performing follow up with contractors, as needed, to ensure satisfactory completion of work assigned.
  • Lurie Besikof Lapidus & Company, Llp
    Technical Support Specialist Internship
    Lurie Besikof Lapidus & Company, Llp Jun 2013 - Sep 2013
    New York, Ny, Us
    Provided Level 1-2 Help Desk and Desktop Support to 130 user CPA firm at all levels from partner to administrative assistant via phone, remote desktop, and in person. Heavy use and support of Microsoft platforms including Windows 7, Server 2008, Lync, and MS Office including Outlook, Word, and Excel. Additional support of Adobe Standard, Citrix Receiver, Cisco VPN, and accounting specific applications such as Caseware and Prosystems Practice Management. Imaged PCs and laptops utilizing PXE boot and SCCM and created new users in Active Directory and Exchange. Administered new hire and last day tasks in Sharepoint database. Managed system backups in Symantec Backup Exec. Developed and documented solutions to new and novel problems. Supported BYOD devices including tablets and smartphones. Provided general support for conference room technologies. Utilized Track-it! ticketing system tracking performance against established SLAs.
  • Sauer-Danfoss
    Production Supervisor
    Sauer-Danfoss 1998 - 2012
    Nordborg, Dk
    Managed a team of 25 production assemblers to fill customer orders for complex electronic controllers in a technically sophisticated, build to order, just in time, zero defect, lean environment. Responsible for customer satisfaction, total quality, on time delivery, productivity, equipment uptime, budget creation, and employee development, performance management, and safety. Extensive use of Continuous Improvement, Lean, and Advanced Quality Tools to accomplish organizational mission. Tools used include: 5S, Kaizen, Performance Visuals, Kanban, TPM, Value Stream Mapping, ISO 9001, FMEA, and 5 Step Problem Solving.Member of IT Super Users Support Group, Safety Committee, Ergonomics Team, and Employee Association Board.

Mark Meyer Skills

Networking Switching Routers Routing Protocols Problem Solving Tcp/ip Wireshark Troubleshooting Customer Service Technical Support Visio Spanning Tree Brocade Certified Network Engineer Voip Osi Model Ospf Root Cause Analysis Routing Cisco Routers Cisco Ios Teamwork Wireless Networking Continuous Improvement Process Improvement Microsoft Excel Microsoft Office Windows 7 Windows Server Lean Manufacturing 5s Kaizen Fmea Sap Value Stream Mapping Kanban Manufacturing Six Sigma Vmware Software Documentation Lotus Notes Iso Jit 3p Outlook Powerpoint Security+ Hyper V Ms Project Linux Computer Repair

Mark Meyer Education Details

  • Metro State University
    Metro State University
    Management Information Systems
  • Anoka-Ramsey Community College
    Anoka-Ramsey Community College
    Computer Systems Networking And Telecommunications
  • Anoka-Ramsey Community College
    Anoka-Ramsey Community College
    Network Support And Administration

Frequently Asked Questions about Mark Meyer

What company does Mark Meyer work for?

Mark Meyer works for Integrated Protection Systems

What is Mark Meyer's role at the current company?

Mark Meyer's current role is Enterprise Infrastructure Professional.

What is Mark Meyer's email address?

Mark Meyer's email address is ma****@****ade.com

What is Mark Meyer's direct phone number?

Mark Meyer's direct phone number is +140843*****

What schools did Mark Meyer attend?

Mark Meyer attended Metro State University, Anoka-Ramsey Community College, Anoka-Ramsey Community College.

What skills is Mark Meyer known for?

Mark Meyer has skills like Networking, Switching, Routers, Routing Protocols, Problem Solving, Tcp/ip, Wireshark, Troubleshooting, Customer Service, Technical Support, Visio, Spanning Tree.

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