Presales and Solution Consulting manager for Spend Management, P2P and Payment technologies. In my current position I work in a team of Solution Specialists for Coupa Pay supporting payments, working capital and treasury solutions and integrations.This role focuses on helping customers digitally transform their procurement, invoicing and payment processes from the adoption of technologies including procure-to-pay, AP automation, virtual cards, digital payments, early payment discounts, supply chain financing, treasury and cash managment solutions. My key areas of expertise are on the current payments landscape, functional consultancy, solution presentation, process design and change management. I have a deep knowledge of the Payment Network issuing , aquiring and banking landscape SWIFT , SEPA , EBICS , H2H and Money Movers, as well as the technical side of 3rd party SaaS systems used in Procurement, AP and Finance.In the last year I have focused more on my working capital. Cash management skills supporting Treasury software and demoing how the card network and payments can be linked into Treasury role for stronger cash visability and better financial health.

B2B Consultancy on financial payment services for large corporate clients across EMEA. Process mapping and solution designing to have an end to end solution that optimises the cashflow, and brings process efficiency.Client relationships:- Client face to face meetings across EMEA, understanding the client current processes and client requirements- Process mapping of the end to end solution (Visio)- Project management involving internal and external parties, including IT developments and systems integrations- Presenting solutions that support SCF, increasing their cashflow or optimizes the client's P2P processPartners relationships:- Looking for local partners in the markets to be able to offer to clients a wider range of solutions involving third parties (integration systems, expense management systems, purchasing systems...)- Build a joint solution with the partner, and process mapping of the end to end solution (Visio)- Work on a joint client value proposition offer- Internal field training to offer the new solution with the partner- Project management involving internal and external parties, including IT developments and systems integrations

American Express Business Payment Solutions is one of the fastest growing and dynamic areas in our Global Merchant Services business. It’s an innovative solution developing growth strategies across three 3 key value propositions: - Improving cash flow and revenues - Loyalty partnerships - Driving back-office process efficiency. AMEX’s Business Payment Solutions provides businesses, of any size, an innovative way to access alternative sources of funding by helping companies improve their working capital and payment processes. Our solutions are designed to complement traditional funding solutions like Invoice Discounting Factoring. We offer easy to set up products that satisfy open-minded Financial Directors, CFOs and Equity Managers who are looking for alternative funding and are prepared to look beyond our traditional banking relationships. Success in our business is derived through the collaboration and partnerships we have developed both internally and externally. Internally, we work hand in hand with our issuing business to making sure we leverage and share the tacit expertise and knowledge of our teams. This collaborative approach has helped us to evolve and develop our solutions delivering success in the B2B market. Externally, we have developed some valuable partnerships with New Civil Engineers (NCE) and Chartered Institute of Credit (CICM). These partnerships are central to our strategy as they provide a platform to build closer relationships and understanding in key sectors. Through these relationships we regularly speak at conferences on the future of payments outlining how our solutions ties in with the changing macroeconomic conditions.

World service internal servicing team for GCP. Dealing with escalations, urgent or complex issues end to end. From small request to large projects. Covering all EMEA markets,we use our combined subject matter expertise and professional approach to enhance American Express's superior service.

Working at American Express as part of the P.A & BTA Client Servicing Team. Monitor and prioritise workflows to ensure targets and service standards are met. Liaise with customers/clients to coordinate any aversions or complex issues. Ensuring clients are fully aware of the products value propositions. Using interpersonal, analytical and judgement skills to manage task’s end to end, ensuring the result is at the customers satisfaction. Building subject matter expertise and knowledge by proactively engaging in production service delivery. 

Installed network infastructures.