Mark Misic Email & Phone Number

Bartlett, Illinois, United States

The Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.

As an Empowered Leader, the Store Manager works independently to directly influence the performance of everyone who interacts with customers and store environment. The Store Leader 2 (SL2) runs two GameStop locations alongside their respective Teams ensuring both stores run successfully. Using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life, and Solution Selling principals, the Store Manager makes discretionary decisions involving sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of day-to-day business processes of a GameStop store. This position supervises a combination of associates including an Assistant Store Manager, Senior Game Advisor and Game Advisors, which may vary based upon store size, location, and expected sales volume.

Management of Stock, Futures, and Options accounts with primary responsibility of trade order entries and executions on multiple trading platforms. Utilizing proprietary charts and strategies for Stocks/Equities, Futures Contracts, Currencies, and Exchange Traded Funds (ETF's).

Chicago, Il

Mainly responsible for selling OTA's education classes,extended learning packages, and home study DVD courses. Usage of Salesforce.com platform to track and solicit leads to register for the workshops held at the Des Plaines, IL center I was based from. Assisting in workshops by greeting attendees as they arrived at the center, co-hosting workshops, and interviewing attendees during workshops to assess their interest in OTA's educational products. Other activities included helping promote OTA Chicago at Trade Show(s) and mentoring students.

Responsibilities included sales, marketing, hiring, training, and scheduling employees. Conducted daily inventory audits, sales audits, and logging specific sales metrics.

Supervised Security operations for all Abercrombie & Fitch stores within Illinois.

Bachelor Of Science (B.S.), Law Enforcement And Security Administration

Education record