Mark Mohan Email & Phone Number

Belfast, Gb

Belfast, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

Dec 2022 - Mar 2024Pico (Belfast, Northern Ireland) Managed Services Engineer -Providing managed service support for various clients utilising a leading market data API and order execution gateway across the EMEA, APAC and AMRS regions. -Responding promptly to production issues, providing workarounds or resolutions whenever possible. -Replicating customer issues and verifying fixes for customer patches and releases. -Providing production client management, ensuring key parties are updated and the proper escalation matrices are followed. -Working closely with development engineers to promptly resolve customer requests. -Ensuring customer success with automation and scripting. -Building extensive knowledge of Linux system setup to provide lowest latency tick by tick data.

Newry

Aug 2021 – Dec 2022 SwedbankMarkets Technical Services Team Lead-Team Lead of a six-person team who managed critical Swedbank trading systems-Manged two week sprint iterations through JIRA.-Trained multiple new members using Confluence and Snagit-Succesfully completed upgrade of Murex from v35 to v50 in a six month period-This upgrade included a new installation of modules for the Bloomberg RT Feed, Markitwire API and Listener, adpation of Market Risk modules and core services of the system -Through OS and Murex version upgrades I have further developed technical experience in database setup, network configuration, firewall opening, bash scripting, mxres property files and workflows. -Managed HNAS to NAS file and block storage migrations, Windows and Linux server upgrades, Database version upgrades including MS SQL, Sybase and Oracle. Oct 2018 – Jun 2021 Swedbank (Newry/Stockholm) Markets Technical Services Team Member-Support and environment management for Calypso and Murex-Maintenance of the systems, error handling, hardware upgrades and system migrations. -System failure recovery, issues with the real-time feed and end of day tasks. -Troubleshooting of any errors preventing trade entry, pricing and failure of scheduled tasks. -Developing scripts to improve and monitor the performance of systemsNov 2017 – Oct 2018 Rand Merchant Bank (Johannesburg) Riskwatch Integration Engineer -Responsible for calculation of Market and Credit Risk for RMB. -Market Data received from several upstream systems leading to a complex process which ran throughout the night. -Independent working and prioritisation skills. Frequent errors during the night batch needed to be managed effectively. -Experience with creating SQL reports and adding to the project through SVN Repositories -Assisted in design meetings and knowledge transfer between Riskwatch and Murex as RMB made the transfer to Murex.

Naas, County Kildare, Ireland

On my placement year I worked within the Kerryconnect Project on the PMO and Test team.I gained a wide array of skills on this placement such as time management, communication, prioritisation and problem solving.I also worked on the Project Online tool which involved rolling out a time management system across all of Kerry ICT.I gained extensive experience in Microsoft Project and also got the opportunity to gain a lot of experience with Visual Basic and Marco Reports.

Bachelor’S Degree, Business Information Technology, 2.1

High School, A Level Business Studies, A Level Religion, A Level Ict, A*, B, B