Mark Mollnow Email & Phone Number

Puyallup, Washington, United States

Mechanical and Structural Revit, Autocad, Fuzor, Twinmotion, BLK360 scanning, and Cyclone Register 360 experience.

Puyallup, Washington

AutoCad Revit designer. Create and design Revit 3D and 2D engineering plans. Scan using the Leica BLK360. SCADA/PLC designer using Wonderware System Platform and Intouch, Ignition, Rockwell, Topview, Win911 Alarm intergration specialist, Security +, SCADA security, CyberSecurity, 2019 and 2016 Windows Server, Windows 10, Windows 7, Watchguard, Meraki and Fortinet Firewall configuration, Cradlepoint Certified Network Associate.

Puyallup, Wa

• Support 60+ servers, including File, FTP, License, Database, Exchange, SharePoint, SCCM, DC, Hyper-V and Print Servers. Maintaining the hardware, software and Microsoft Updates. Operating systems include Microsoft Server 2016, 2012 and 2008.• Wireless Administrator, maintaining, adjusting and installing our Wireless Access Points. Using Group Policy to push out secure SSID• Support 400+ Desktop, Laptop and Surface Users between 11 offices with a group of 3 other administrators• Manage our printer environment and maintain self-service installation “Printer Map” through our intranet site• Manage Active Directory, DHCP, DNS, DFS, Hyper-V, Exchange, Lync and Group Policy Objects.* Manage SCCM 2012 Image process to build Desktop, Laptop and Surface systems for the company.• Manage SCCM 2012 to Deploy Server, Desktop, Laptop and Surface Microsoft updates and Endpoint Protection definitions.• Technical Lead for our Autodesk CAD software, managing installation packages and the licensing server. CAD management team member, serving as a liaison between CAD and IT Management informing them of updates or issues that need to be completed, company-wide.• Over the years I have mentored 7 new IT employees, showing them the how and what to do within the IT Department. • I am the Lead Systems Administrator II in the Puget Sound Area, for our Puyallup, Seattle and Bremerton offices, making sure IT functions are running smoothly.• I help support Parametrix Service Desk acting as Tier 1, Tier 2 and Tier 3 support. Customers either call our Hotline or leave an email in our Web Help Desk ticketing system. Resolving the issue by either a desk side visit, using remote administration software or by phone. The ability to walk a user step by step through complex troubleshooting procedures to resolve their exact issue.• While at Parametrix increasing responsibility, moving from LAN Administrator I, LAN Administrator II, Systems Administrator I to Systems Administrator II.

Tukwila, Wa

Desktop Support, Data Backup Tapes, Create Desktop images, Install software, install printers, Print Server support, Windows Server Support, Novell Directory user account administration, Network Switch support. Avaya Phone support

Education record

Associate'S Degree, Computer And Information Sciences And Support Services

Activities and Societies: Played Basketball for Tacoma Community College