Mark Monteith Email & Phone Number

Riverwoods, Il

Led diverse team of people managers responsible for day-to-day operations and delivery of new enhancements for money movement channels supporting $80B consumer deposit portfolio.Developed, prioritized, and executed against strategic plan that delivered JD Power award-winning customer experiences in direct-to-consumer banking category.Member of leadership team accountable for employee engagement results that consistently places Discover on several regional and national "best… Show more Led diverse team of people managers responsible for day-to-day operations and delivery of new enhancements for money movement channels supporting $80B consumer deposit portfolio.Developed, prioritized, and executed against strategic plan that delivered JD Power award-winning customer experiences in direct-to-consumer banking category.Member of leadership team accountable for employee engagement results that consistently places Discover on several regional and national "best places to work" lists. Show less

Riverwoods, Il

Managed large-scale, enterprise flagship agile projects and that introduced new capabilities to meet company objectives.Led cross-functional team of product owners, responsible for identifying and delivering enhancements.

Riverwoods, Il

Value stream leader responsible for driving new account funding and early customer lifecycle engagement.Developed and refined new customer journey to achieve P&L targets through elevated funding rates, reduced call volumes, and primary customer behavior (spend, direct deposit enrollment).

Riverwoods, Il

Supervised team of product owners through business unit transition from waterfall project methodology to agile feature delivery.

Riverwoods, Il

Riverwoods, Il

Riverwoods, Il