Mark Morrell Email & Phone Number

Managed projects to manufacture new pharmaceutical drug products from feasibility studies through commercialization. Acting as the customer’s single point of contact, collaborated with multi-disciplinary teams to develop aseptic manufacturing processes in a cGMP environment. Drove all related activities through project completion. Developed detailed schedules, chaired regularly scheduled and ad-hoc meetings, published agendas and minutes, tracked and worked issues, reviewed and approved protocols, and provided the customer with information needed for regulatory filings.

Developed functionality to export veterinary lab results from a LIMS system to XML (HL7 format) and transmit to a 3rd party LIMS clearinghouse for delivery to customers. Managed Rackspace Linux and Amazon Web Services Windows servers, including hardening the systems against intruders.

Abbott Park, Illinois, Us

Managed world-wide communication of SAP planned and unplanned outages, including schedules for planned outages. Responsible for world-wide SAP license management. Managed divisional replacement of SAP interfaces when replacing the world-wide SAP system, consolidated divisional project progress and status reports. For the AbbVie divestiture, managed replacement of the training system, update of training materials, and recruitment of new training personnel for the AbbVie divestiture from Abbott. After divestiture, managed training material development staff, systems, and instructor-led trainers for AbbVie.

Rock Island, Il, Us

As the senior IT executive at this small insurance company, managed all technology, including MS Server and Active Directory, Oracle Server, internet connectivity and firewall, and managed development and desktop support staff. Forecasted hardware, software, and staffing needs, developed and managed to a budget.Analyzed the home-grown insurance management software (Oracle Forms), hired and trained new staff and contractors, and managed software updates. Managed the expansion of the company into two additional states, and the addition of Worker’s Compensation Insurance as a new product. Personally developed the Worker's Compensation rating software.

Managed teams ranging in size from 3 to 30. Interviewed, made final hiring decisions, established a formal mentor/mentee system, set performance goals, evaluated performance, disciplined, and released employees as necessary. Established SDLC processes, coding standards, and documentation policies. Conducted code reviews and mentored teams in technical and business subjects. Established quality control systems and policies to ensure systems operated as expected and allow us the opportunity to address issues before the customer is impacted.Managed the project to replace APAC’s entire reporting infrastructure with a Sarbanes-Oxley compliant Data Warehousing solution for both internal and external customers using Pro*C and PL/SQL with Oracle database under HPUX. Successfully released this high priority, high pressure project on time with no significant issues. Received a commendation from the company founder and CEO for this work.Managed a team of developers who created, maintained, and enhanced e.PAC™, APAC’s pure Java n-tier customer contact platform that integrated and encapsulated inbound calls, outbound dialing, web chat, database connection pools, and CSR scripting.Managed the team responsible for updating the CSR script and supporting software for APAC’s largest client. Identified many preexisting issues and designed solutions that both simplified the system and improved performance allowing APAC to become this client’s #1 rated vendor in IT. Received APAC’s IT Employee of the Quarter Award for this work.

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Computer Science