Mark Morrow Email & Phone Number

Brisbane City, Qld, Au

Caboolture

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

www.primecampers.com.au

Brisbane, Queensland, Australia

Queensland, Australia

• Manage a team of 2, one in NZ and one in QLD to maintain and grow sales in QLD and NZ markets• Source new opportunities in both markets implement sales strategies, incentives and business plans• Negotiate preferred contracts • Relationship build in both markets• Solutions based role with problem solving and challenging situations• Performance reviews of staff• Performance Management of staff• Assist and lead with National and Global sales strategies• Mentor a… Show more • Manage a team of 2, one in NZ and one in QLD to maintain and grow sales in QLD and NZ markets• Source new opportunities in both markets implement sales strategies, incentives and business plans• Negotiate preferred contracts • Relationship build in both markets• Solutions based role with problem solving and challenging situations• Performance reviews of staff• Performance Management of staff• Assist and lead with National and Global sales strategies• Mentor a team to develop and grow their skills to grow the business• Attend Conferences Nationally and Globally on behalf of Excite Holidays• Major Presentations and training• Analyse data to assist with decisions and trends for both markets.• Escort Major Educational trips• Frequent Travel Domestic and International Show less

Queensland, Australia

• Responsible for Agency Retail Sales and Corporate Sales in Queensland and New Zealand• Manage and mentor 1 staff member in Queensland and 2 staff in New Zealand• Maintain and manage all major accounts in Queensland• Responsible for creating a culture within the national sales team of high communication, transparency and consistency• Leading the National Sales team with ideas to create a new and interactive way of selling our online booking engine to the market• Use… Show more • Responsible for Agency Retail Sales and Corporate Sales in Queensland and New Zealand• Manage and mentor 1 staff member in Queensland and 2 staff in New Zealand• Maintain and manage all major accounts in Queensland• Responsible for creating a culture within the national sales team of high communication, transparency and consistency• Leading the National Sales team with ideas to create a new and interactive way of selling our online booking engine to the market• Use extended relationships within the travel industry to attract new business and grow existing business in a non preferred environment• Identify new niche markets to tap into and grow• Public and Travel Trade Presentations including road shows, expos, events and conferences• Business Planning, Reporting, budgeting, strategizing and KPIs• Identify Marketing, Advertising and Brand awareness initiatives within the Queensland Market• Training and assisting with the implementation of new training methods for the sales team Show less

• Responsible for Agency Retail Sales and Corporate Sales in Queensland and PNG• Identifying new business, niche markets and corporate business• Training and Product updates on the Malaysia Airlines Product and Airfares• Relieving the Sales Manager • Sales action plans for fare initiatives• Negotiations resulting in new corporate contracts/business• Public Presentations and Travel Trade Presentations including road shows, expos, Airline Fares/Ticketing events and… Show more • Responsible for Agency Retail Sales and Corporate Sales in Queensland and PNG• Identifying new business, niche markets and corporate business• Training and Product updates on the Malaysia Airlines Product and Airfares• Relieving the Sales Manager • Sales action plans for fare initiatives• Negotiations resulting in new corporate contracts/business• Public Presentations and Travel Trade Presentations including road shows, expos, Airline Fares/Ticketing events and conferences• Reporting, budgeting and delegating• Groups and business development within the MICE market• Identifying Marketing and Advertising initiatives within the Queensland Market• Business plans and competitor activity• Working with TMCs for corporate business• Problem solving and prioritizing • Dealing with challenging customers, agents and staff• Teamwork and brainstorming• Organised and ran Malaysia Airlines Corporate Golf Days• Webinars with Agency Chains• Two email high commendations from consortiums for my presentation and presentation skills at Trade Product Days Show less

• Responsible for Sales and Marketing for most of Queensland• Identifying new business opportunities and Business Development• Training and product updates on the vast Creative Product range• Training and session plans• Sales calls to travel agents and airline partners to build business and relationships• Maintaining and building accounts for Queensland• Public presentations, promotions, expos and roadshows• Morning seminars and film nights for Travel Agents •… Show more • Responsible for Sales and Marketing for most of Queensland• Identifying new business opportunities and Business Development• Training and product updates on the vast Creative Product range• Training and session plans• Sales calls to travel agents and airline partners to build business and relationships• Maintaining and building accounts for Queensland• Public presentations, promotions, expos and roadshows• Morning seminars and film nights for Travel Agents • Negotiations for building the business• Identify advertising and marketing initiatives for Queensland• Reporting Sales Calls, Market Intelligence, Competitor Activity• Problem solving, Delegation, Decision Making and Prioritising• Dealing with challenging agents • Telesales phone calls to remote Queensland areas• Group chasing and Business Development of the MICE Market• Teamwork• Organising Familiarisations for agents• Target driven Show less

• Responsible for Sales and Marketing for the whole of Queensland• Identifying new business opportunities and Business Development• Training and product updates on not only Air Pacific but on Fiji as well• Training and session plans• Sales calls to travel agents and wholesalers to build business and relationships• Public presentations and promotions • Morning seminars for Travel Agents and Wholesalers• Building and maintaining internal relationships• Reporting… Show more • Responsible for Sales and Marketing for the whole of Queensland• Identifying new business opportunities and Business Development• Training and product updates on not only Air Pacific but on Fiji as well• Training and session plans• Sales calls to travel agents and wholesalers to build business and relationships• Public presentations and promotions • Morning seminars for Travel Agents and Wholesalers• Building and maintaining internal relationships• Reporting Sales Calls, Market Intelligence, Competitor Activity• Problem solving, Delegation, Decision Making and Prioritising• Dealing with challenging agents and customers• Organising Familiarisations for agents Show less

• PSS Professional Selling Skills Course• Sales Targets including account conversions and asset targets• Business development• Dealing with extremely high value clients• Dealing with extremely challenging customers• Taking ownership of client queries and problems• Delegation of duties and responsibilities• Ability to work without direction or supervision• PSS Professional Selling Skills Training course

Brisbane Domestic and International Airports Extensive Computer Experience Ensuring security upheld in an airport environment Personally attending to the requirements of corporate and high value customers 24 hour 7 day shift work Dealing with challenging staff. customers and situations. Able to work well under pressure  Understanding of Customs and Quarantine regulations Responsible for our high value international clients and partner… Show more Brisbane Domestic and International Airports Extensive Computer Experience Ensuring security upheld in an airport environment Personally attending to the requirements of corporate and high value customers 24 hour 7 day shift work Dealing with challenging staff. customers and situations. Able to work well under pressure  Understanding of Customs and Quarantine regulations Responsible for our high value international clients and partner clientele Extensive knowledge of Passport and Visa requirements Participated in familiarisations to Osaka, Denpasar - Bali, Kuala Lumpur, New Zealand, Cairns, Melbourne, Hobart, Sydney, Adelaide and Hamilton IslandAirport Training Certified Workplace trainer Ansett International Airport Trainer  Individual and group training Group facilitation Responsible for modules, lesson plans and training manuals Online training and Classroom training Responsible for the training of international airlines computer systems  Responsible for train the trainer presentations  Responsible for written and verbal assessments Responsible for Airport Olympic trainingCourses and Qualifications Certificate 1 for Workplace training Dangerous goods and awareness Airport tarmac license Ansett Discrimination and Workplace Harassment Program Ansett Service Harmony and Customer Service Techniques Show less

Education record

Activities and Societies: School Captain and Student Council President

Education record

Certificate for Domestic Travel Consultant Certificate for International Travel Consultant Certificate for IATA Fares and Ticketing 1 & 2.