Mark Mrozek Email & Phone Number

Boston, MA, US

NH, USA

• Consulting business services for multichannel marketing and E Commerce
• Establishing sales channels, injecting planned accountability to Customer Success
• Demand generated through creation of affiliate programs
• Logistics and Supply Chain Management Planning
• Work Force Relations

Milford, NH

ACS is the channel partner for Smiths Detection & CEIA threat detection and screening technologies for aviation, ports, borders, defense, urban security. Excelled at new equipment sales to existing customers, expanding sales to new customers and markets. Surpassed sales & marketing goals during COVID shut down.

Nashua, NH

• Performed "post purchase due diligence"of Ecommerce business.
• Identified and solved obstacles to revenue capture and customer service issues.
• Performed audit of website/content problems and provided solutions; enhancing operational and sales processes improving customer order retention by 23%.
• Enabled +73% increase in products offered; negotiated with principle supplier; projected +50% sales increase.
• Transformed account management process by leveraging Salesforce and cloud-based tools enabling management to move from spreadsheets to a state-of-the-art CRM system.
• Trained new college graduate hires.

Wilton, New Hampshire

• Developed and executed all facets of sales and marketing strategies for a startup lubricants manufacturer, selling globally, to commercial and retail markets, B2B, military and law enforcement.
• Brand achieved Category Leader status.
• Sold the business to a $170 million products group.